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AutoNation Ford Jacksonville
Jacksonville, FL
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 980 reviews
March 11, 2022
$500 to install a $49 part with $370 of that being labor was a little hard to swallow. $50 in "miscellaneous", was also questionable. Three phone calls over 2 days to which there was no answer or response was a little hard to swallow. $50 in "miscellaneous", was also questionable. Three phone calls over 2 days to which there was no answer or response and another 26 and a half minutes on hold once I did reach someone was not appreciated. Time will tell as to whether the repair was proper but I must say this is the first time I've had a dealing with them that wasn't totally satisfactory. It could have been a combination of misunderstandings. I would take my Ford truck back there again. More
by williams49.gw48
Employees Worked With
Service personnel
March 09, 2022
I came in from out of state and discovered my a/c wasn't working. I called in a panic and they worked me in, diagnosed and had the parts to fix it so I could be on my way the next day. Their attendant, Ora, working. I called in a panic and they worked me in, diagnosed and had the parts to fix it so I could be on my way the next day. Their attendant, Ora, was lovely, and their waiting room is very nice. Completely satisfied. More
by GmaTerry
Employees Worked With
Ora
March 07, 2022
My experience was excellent. Everything was done in a timely and complete manner. They handled by normal service and addressed my concerns. Everything was done in a timely and complete manner. They handled by normal service and addressed my concerns. More
by csm53va
Employees Worked With
I did not work with the sales dept.
March 06, 2022
Stephanie in the service department is always very responsive and keeps you aware of all issues in a timely fashion. Of course she is the face of the service department and she has a great group of te responsive and keeps you aware of all issues in a timely fashion. Of course she is the face of the service department and she has a great group of technicians that take good care of my car. More
by Bobjjones
Employees Worked With
Stephanie in service
March 03, 2022
I recently brought my Explorer in for an oil change and tire rotation. It was accomplished while I waited and I found the whole process easy and painless. The Service Department personnel are friendly an tire rotation. It was accomplished while I waited and I found the whole process easy and painless. The Service Department personnel are friendly and efficient. More
by Charles
Employees Worked With
Stephanie McGuire
