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AutoNation Ford Jacksonville

Jacksonville, FL

4.3
974 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 974 reviews

December 07, 2021

Patti was very knowledgeable but not pushy. We dealt with 1 person and very little negotiation and back and forth. We shared what we were willing to pay for Edge and they came in close to what we wante More

by P.wheeler9891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti, Jacob, and William for financing and paperwork.
Dec 10, 2021 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2021

Service was performed under estimated time ,efficiently & it was very comfortable in the waiting room! Young lady that helped me was professional, efficient & fabulous customer service. More

by Lcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor is only person I spoke with
Dec 04, 2021 -

Lcs responded

Great dealership

December 04, 2021

Jorrell was amazing. Quick and easy process. Fail deal on my trade. Found exactly the vehicle I was looking for. Worked around my schedule. Couldn't have asked for it to be any easier. More

by steverbyrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorrell
Dec 08, 2021 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

December 03, 2021

Kyle provided a lot of knowledge and assistance. Jacob worked the figures to a comfortable place and I was happy with the job done. More

by Jctwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 06, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Drive safe, and we'll see you on the road.

December 02, 2021

I bought my vehicle from Auto Nation Sanford in June and had NOTHING but a positive experience. Due to not living in the area I still wanted to give my business to an Auto Nation since my experience was so More

by D.Frye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
N/A
Dec 06, 2021 -

AutoNation Ford Jacksonville responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 242-6499 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 01, 2021

Recently moved to Florida and chose Auto Nation Ford as my dealer for routine service on my Ford F-Series Trucks. I have have had three oil/changes and/or routine service events based on recommended mileag More

by EGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Jones
Dec 06, 2021 -

AutoNation Ford Jacksonville responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 242-6499 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 01, 2021

Most frustrating experience. I have been a customer for three years and will not return. I had a 9:15 appointment for a simple oil change. At 10:45, I requested a status and was told there were two cars ah More

by weekendjoyii
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
November 30, 2021

Excellent dealership. Jessica got my Super Duty in for routine service and out again well before I thought it would be ready. They always do a super job and have a large, comfortable waiting area. More

by GeorgeR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Dec 04, 2021 -

AutoNation Ford Jacksonville responded

Hi Georger, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2021

I drive by the Ford dealer at Regency to come to AutoNation because of the outstanding service I can get my vehicle serviced when needed without making an appointment weeks in advance and the parts More

by dskkam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 02, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 28, 2021

The dealership is well run. I especially like Susan who always is good at answering your questions and getting the right services for me.👀💕😉👍🏻 More

by Kealoa17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 02, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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