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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.3
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

November 09, 2021

Polite, helpful professional sales staff. My salesman Kyle was particularly helpful. He spent time showing me some of the various features of my new vehicle. More

by ncharek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
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Nov 10, 2021 -

AutoNation Ford Jacksonville responded

Hi Ncharek, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Nov 10, 2021 -

ncharek responded

Thanks!

November 09, 2021

Autonation Ford on Phillips Highway has always been faithful and courteous when selling and servicing my vehicles. More

by Jagster50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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November 09, 2021

I Always Have A Good Experience At AutonNation Ford. I Always Have A Good Experience At Auton Nation Ford. Their Service Department Is Good. More

by scookie1@ mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 14, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 07, 2021

Synthetic oil change and provided cabin air filter installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new More

by Bill T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Nov 09, 2021 -

AutoNation Ford Jacksonville responded

Hello Bill, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Have a good day!

November 04, 2021

I had such a bad morning . When I walked in for my appt , Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiti More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Nov 08, 2021 -

AutoNation Ford Jacksonville responded

Hi Amanda, thanks so much for the warm recommendation of the team here at AutoNation Ford Jacksonville. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2021

Oil change and tire rotation completed in good time. Disappointed that I would have had to wait 2-3 hours to have a possible seal leak (wind noise) checked out especially since this was brought to their More

by zbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
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November 02, 2021

Great experience. Noel and Doug were very helpful in sourcing our new vehicle and made the purchase quick and easy. More

by JMKienz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Garza, Doug Lawrence
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Nov 06, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 01, 2021

Well trained personnel and professional customer service. Quick return on my vehicle service and we’ll done. Final product More

by Maximo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany
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Nov 02, 2021 -

AutoNation Ford Jacksonville responded

Hello Maximo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2021

Excellent service. Been there 3 years. Won't go anywhere else. I don't need to add any more words; this says it all More

by Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
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Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Charley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 30, 2021

Excellent service on my 2013 Expedition. A/C fan repair. Personnel was attentive and professional. No complaints. More

by cnn0873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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