AutoNation Ford Jacksonville

I was told that the repair could not be do a dealership. I have to take to a body shop repair. I have to take to a body shop repair. More

This service visit was handled by Susan Gunnell, who has handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations fo handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations for future service led me to believe that my truck will be 'healthy' for a long long time. You are fortunate to have her as a service manager. Thank you! More

Appointment for service on time , happy withservice, did all I wanted done,advviced me on a few things to be done at future services, did all I wanted done,advviced me on a few things to be done at future services, More

My sales representative Marinus Schepen was outstanding, he went above and beyond to help me. he went above and beyond to help me. More

Stephanie was awesome and service time was great. I asked for car to be ready by a certain time and it was! asked for car to be ready by a certain time and it was! More

They were very accommodating with everything i wanted. They made the process very fast and easy to go through. Everything was told upfront, and nothing unlined. They made the process very fast and easy to go through. Everything was told upfront, and nothing unlined. More

Very bad experience. I was sold a truck with a damage rear fender which I missed on the original inspection of the vehicle. The vehicle was brought in from another dealership. The damage was repaired but rear fender which I missed on the original inspection of the vehicle. The vehicle was brought in from another dealership. The damage was repaired but the process was trying and if I had seen the damage It would have definitely effected the price and how much I was willing to pay for the vehicle. Buyer Be Ware. Had an appt to bring the truck for repair. When I arrived I was told it would have to be the next day because the repairman was not in. More

It is a very pleasant experience to bring my cars in for service. From the call to make an appointment to actually being at Auto Nation for service, it’s organized and prompt. The personnel at Ford get the service. From the call to make an appointment to actually being at Auto Nation for service, it’s organized and prompt. The personnel at Ford get the job done hassle free. More

Rachel was great. Very professional. Will recommend.to all my friends. Hope you’re Paying your employees will because agents as good as Rachel but hard to come by. all my friends. Hope you’re Paying your employees will because agents as good as Rachel but hard to come by. More

Purchased a pre-owned vehicle from them. The sales process and financing was quick and easy. Picked up the vehicle and it was an older vehicle but prepared perfectly. Had one problem with it and they process and financing was quick and easy. Picked up the vehicle and it was an older vehicle but prepared perfectly. Had one problem with it and they took care of it to my satisfaction. Sales Managers Doug and Jacob did a great job and so did Brandi my sales person. I recommend them. Thanks. More