AutoNation Ford Jacksonville - Service Center

Had a very hard time getting ahold of the service center, and so do the other departments at the dealership. Got my car back the first time I went here with an unbalanced tired… and when I attempted to resch and so do the other departments at the dealership. Got my car back the first time I went here with an unbalanced tired… and when I attempted to reschedule no one would answer their phones. The second time I went I had to hound down my service advisor via other units to get updates on my car since they wouldn’t answer their phones or emails. More

The service was good but my car wasn’t wash at the end of service service More

The staff in the servicing office was great to work with and very efficient. I would highly recommend there services. and very efficient. I would highly recommend there services. More

Autonation Ford Jacksonville reacted quickly to take care of a small mistake that happened during a routine service, and for that I am very grateful. Thank you to the service team! of a small mistake that happened during a routine service, and for that I am very grateful. Thank you to the service team! More

They are pretty goo with appointments on the other side they did not do the entire job and told me everything was done they did not do the entire job and told me everything was done More

My car was ready for at least 30 min but service av was out unsat out unsat More

The dealership is ok. Finance department is horrible and will not return calls or fix issues. Finance department is horrible and will not return calls or fix issues. More

Autonation Ford always has tested our family well. I highly recommend their service department. We also have bought our last 2 vehicles from them. I highly recommend their service department. We also have bought our last 2 vehicles from them. More

Went to pick my truck up and waited 30 minutes to be checked out. My service advisor was to busy but another advisor was wonderful enough to check me out. 2 days later I noticed the security key for my checked out. My service advisor was to busy but another advisor was wonderful enough to check me out. 2 days later I noticed the security key for my rims was not put back in my truck so I called and left a message and nothing. Not happy with whole experience. More

Though we had to wait an additional day and a half due to parts my rep kept me in the loop about what was going on. Service is friendly and knowledgeable. parts my rep kept me in the loop about what was going on. Service is friendly and knowledgeable. More