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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.3
596 Reviews

596 Reviews of AutoNation Ford Jacksonville - Service Center

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January 02, 2023

My visit this trip was for a recall that the friendly service department took care of in a timely manner while I enjoyed the customer lounge. The only hitch was the strange(to me) coffee machine. But I More

by HWF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have a poor memory for names.
Jan 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2022

Performed service timely, professionally, and as promised. Service rep was friendly, helpful and contacted me when ready. More

by desert4
Recommend Dealer
Yes
Employees Worked With
Gary?
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

My experience from start to finish was excellent. In each interaction the staff were polite and interested in helping the customer. I highly recommend AutoNation Ford for any service on your car, yo More

by cmfalletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Antwan
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 30, 2022

Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excel More

by robertljenkins
Recommend Dealer
Yes
Employees Worked With
Stephanie, James
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2022

Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and More

by cmclervaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
1587 Stephanie McGuire and Crew
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 30, 2022

My visit to Auto Nation was made pleasant in the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous. More

by wattsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 03, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 29, 2022

Excellent maintenance department. Really fast and thorough work! Would recommend this service department hands down! More

by awcmspence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
Jan 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

December 22, 2022

The service department, especially Stephanie and her team, are excellent. Courteous, prompt service and all expectations were met in this recall/service appointment. More

by eimorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Feel free to stop by if you ever need any more help.

December 19, 2022

Took my F-150 XLT for service. Oil change and tire pressure check. Service was performed as per scheduled appointment. I did not have to wait long time. Customer service was excel More

by bohorcl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Dec 22, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

Well, the service department is top notch, friendly, courteous, and knowledgeable. Especially Stephanie. Sales group I have dealt with since King Crown Ford. Typical sales group. More

by lang
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 22, 2022 -

AutoNation Ford Jacksonville responded

Hi Lang, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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