AutoNation Ford Jacksonville - Service Center

Always a delight to work with Stephanie who scheduled the maintenance appointment and kept me informed of its progress, and scheduling transportation from home to dealership to retrieve my vehicle. maintenance appointment and kept me informed of its progress, and scheduling transportation from home to dealership to retrieve my vehicle. More

Gary and the staff at Autonation have always taken great care of our vehicles. They are very pleasant to work with and get the work done in the expected timeframe. care of our vehicles. They are very pleasant to work with and get the work done in the expected timeframe. More

Auto Nation is terrible. I could never recommend this company to anyone. Prices are outrageous and the waiting period before repairs are done is a month. This all happened be I could never recommend this company to anyone. Prices are outrageous and the waiting period before repairs are done is a month. This all happened because all the repair shops refused to change the spark plugs. I had do this myself and ended up cracking the valve head. Now I had to buy a new valve head and pay to have it replaced. This all happened because I bought a Ford. I will never buy another one and my next vehicle that I am already looking for will be a Dodge. To heck with Ford More

Based on this and past experience I have total confidence in Auto Nation Ford, My 2013 Ford Energy is like a new car and automation Ford keeps it that was in Auto Nation Ford, My 2013 Ford Energy is like a new car and automation Ford keeps it that was More

Susan in the service department provides outstanding customer service. She is very professional with good communication. customer service. She is very professional with good communication. More

I was surprised you did too off my DEF. I gave you the flyer you mailed me that said you would top off fluids. I gave you the flyer you mailed me that said you would top off fluids. More

Susan was an amazing person. Decisive and efficient. And she cared about my needs. Don't let her retire. Decisive and efficient. And she cared about my needs. Don't let her retire. More

My Mustang was at AutoNation to address a safety recall. The service advisor was Susan Gunnell. She promised the Mustang would be returned to me at a time certain. It was. The service advisor was Susan Gunnell. She promised the Mustang would be returned to me at a time certain. It was. More

Efficient, on time, quick service, friendly, helpful staff. I was not able to get a noise issue looked at unfortunately due to time constraints. staff. I was not able to get a noise issue looked at unfortunately due to time constraints. More

The service was great. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. More