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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.1
591 Reviews

591 Reviews of AutoNation Ford Jacksonville - Service Center

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June 28, 2022

The service team was professional and straightforward. I appreciate their help and support with my vehicle. More

by AMYZUKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 25, 2022

Busy service department but my advisor was awesome. Car was done in less time than expected More

by jax.nic1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
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Jun 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2022

Exceeded expectations in providing service for my Explorer. Even with reduced staff my wait was not long and the advisor even provided information on FordPass which I am now using. More

by alijean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Jun 26, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 23, 2022

Nice, friendly staff, appointment was on time and everything was communicated well. Would highly recommend service at this place. More

by croz124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry but can’t remember service advisor name.
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Jun 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

June 23, 2022

The service manager is a triple A+! He always goes above & beyond in making sure your needs are met! The service advisors communicate effectively & efficiently in making your experience More

by ALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pagent
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Jun 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Our service guy was great. Thanks for fixing the problem and helping us out with rental car. More

by John.Leahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayland
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Jun 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

my rep. Jessica was very effecient & congenial, and service very prompt, complete in great time frame More

by Aunt Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 23, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2022

Service department is always on their game. I was able to get the appointment time that I wanted, and AutoNation took care of the rest. More

by patriley_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
Report | Print
Jun 22, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

The only place I will have my F-150 serviced. Jessica is fantastic to work with. Always a pleasure More

by flightengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Randy
Report | Print
Jun 23, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2022

The only place I will have my Fusion serviced. The advisor was great, the shuttle service was excellent, and I would recommend them to anyone. More

by jeffcain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Report | Print
Jun 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

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