AutoNation Ford Jacksonville - Service Center

Overall, the service at Autonation is very good, but it was the communication from our service advisor that made the difference. While issues can always occur, strong communication with the customer is wh was the communication from our service advisor that made the difference. While issues can always occur, strong communication with the customer is what makes a difference ! More

Excellent and quick service. Drop my vehicle and waited to have oil change. Didn’t have to wait to long. Drop my vehicle and waited to have oil change. Didn’t have to wait to long. More

The service team was professional and straightforward. I appreciate their help and support with my vehicle. I appreciate their help and support with my vehicle. More

Busy service department but my advisor was awesome. Car was done in less time than expected Car was done in less time than expected More

Exceeded expectations in providing service for my Explorer. Even with reduced staff my wait was not long and the advisor even provided information on FordPass which I am now using. Explorer. Even with reduced staff my wait was not long and the advisor even provided information on FordPass which I am now using. More

Nice, friendly staff, appointment was on time and everything was communicated well. Would highly recommend service at this place. everything was communicated well. Would highly recommend service at this place. More

The service manager is a triple A+! He always goes above & beyond in making sure your needs are met! The service advisors communicate effectively & efficiently in making your experience He always goes above & beyond in making sure your needs are met! The service advisors communicate effectively & efficiently in making your experience a delight Not a ordeal! More

Our service guy was great. Thanks for fixing the problem and helping us out with rental car. Thanks for fixing the problem and helping us out with rental car. More

my rep. Jessica was very effecient & congenial, and service very prompt, complete in great time frame Jessica was very effecient & congenial, and service very prompt, complete in great time frame More

Service department is always on their game. I was able to get the appointment time that I wanted, and AutoNation took care of the rest. I was able to get the appointment time that I wanted, and AutoNation took care of the rest. More