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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
592 Reviews

592 Reviews of AutoNation Ford Jacksonville - Service Center

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May 03, 2022

Service is always great. Stephanie is very helpful and professional.I take my car in for any problems. More

by Johnrsambor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

We had a recall from Ford and took our Flex in. We were advised by email 2 to 2 and 1/2 hours. It actually took longer but we were prepared for that. The main thing is the vehicle has been taken More

by adamsc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
May 05, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2022

Courteous, prompt, polite, great explanation of the recall. Vehicle ready ahead of time. Great experience, would recommend to freinds. More

by Jnsjohn.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, not sure.
May 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

May 02, 2022

Having recently moved to Jacksonville, I have received prompt and excellent service from AutoNation Ford, and will continue to schedule my service and maintenance needs with them. More

by linkslegend68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 02, 2022 -

linkslegend68 responded

An excellent choice for your vehicle service requirements.

April 30, 2022

Jessica has always being an outstanding Service Rep. She remembers me - knows who I am. She should be in leadership/management More

by randyyoungjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 03, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 29, 2022

El servicio es excelente muy buena atención por parte de los que dan atención a lis clientes More

by Ileanaairado
Price
Recommend Dealer
Yes
May 04, 2022 -

AutoNation Ford Jacksonville responded

Ileana, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 28, 2022

I am from PA and just moved here. My vehicle developed an electrical issue and Autonation helped me on a Friday night until just after closing hours. I was able to get to my place and More

by tjmartin114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2022

Friendly and courteous. Serviced my truck in a timely manner. Pleasant and attention to detail. More

by gleokirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

The service department is responsive and thorough. My service rep, Susan, gave me five-star communications and service. I have been a customer of AutoNation Ford Jacksonville for over six years and More

by joeybalskus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
May 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 27, 2022

Outstanding Service! Needed an oil change and was in and out in less than an hour. My advisor made me aware of the next needed service. More

by desigta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mcguire
Apr 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 01, 2022 -

desigta responded

Thank You Again

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