AutoNation Ford Jacksonville - Service Center

Cannot say enough about Stephanie and her handling of my vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet need vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet needed. Their service must really show, because they do have a waitlist going on, and you can see the amount of vehicles they are getting when you drop yours off. Stephanie helped me get in sooner than arranged and I thought I was going to need brakes, tires and rotors all around. Techs provided the oil change, rotation of tires and said I can go at least one more on before the front brakes and rotors and back are still decent. So refreshing to see a business provide honest feedback to their customers and as long as this continues, my car will always be serviced here! More

Great dealership. The service department are efficient, helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. More

I took advantage of a complimentary detail and they did an excellent job. I was offered a shuttle to and from work so I didn't have to wait. James an Wanda were very accommodative. an excellent job. I was offered a shuttle to and from work so I didn't have to wait. James an Wanda were very accommodative. More

I’ve been doing business with this dealership for the past 16 years. Their service department and my assigned service managers never fail to provide top notch services. past 16 years. Their service department and my assigned service managers never fail to provide top notch services. More

She took very good care of me. She was able to take care of all my concerns. of all my concerns. More

I never have to worry when taking the vehicle to AutoNation for service. Stephanie has been responsible for the service on my truck since I bought the vehicle from AutoNation. Great service and pr AutoNation for service. Stephanie has been responsible for the service on my truck since I bought the vehicle from AutoNation. Great service and price. More

The service was great as always Stephanie was very professional everthing was done ahead of time professional everthing was done ahead of time More

High quality team took my concerns into service happy with results look forward to continuing relationships with results look forward to continuing relationships More

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable is professional and very knowledgeable More

Great dealership and service. Only problem they can’t seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much bett seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much better job. More