AutoNation Ford Lincoln Orange Park - Service Center

Ashley always takes care of business. She is very knowledgeable and continues to make sure our trucks well kept!! AutoNation of Orange Park is on top of things! She is very knowledgeable and continues to make sure our trucks well kept!! AutoNation of Orange Park is on top of things! More

All the employees are very friendly and courteous. The service department is outstanding, my service advisor works with me to get my appointments for my schedule. The service department is outstanding, my service advisor works with me to get my appointments for my schedule. More

I had to make multiple visits to yet my touch screen fixed. As of today the screen or mechanism is still not functioning properly. fixed. As of today the screen or mechanism is still not functioning properly. More

Very nice and understand to my needs. Definitely recommend. Didn't overcharge me just because I'm a woman like so many other places have tried. When you need something done go here. Definitely recommend. Didn't overcharge me just because I'm a woman like so many other places have tried. When you need something done go here. More

Customer service is great. Barbie Feagle was a great help. Your service tech needs to be fired. He told me I needed an engine an I didn’t. I took it somewhere else because Barbie Feagle was a great help. Your service tech needs to be fired. He told me I needed an engine an I didn’t. I took it somewhere else because the warrant was a problem an They check it out an found the Service tech had not tighten things down . The radiator cap was left open,the spark plug that he checked wasn’t put back correct an the plate was not screwed back down. I had a wrecker pick it up an cost me $100. Thank God I did because it would have broke down with me if I didn’t do this. I am sorry I cannot give a good review at this time because of your help. Betty E Feagle I am no kin to Barbie Feagle just friends an she was a great help. More

From start to finish Jessica kept me informed of the whole process and they were quick and efficient with the work they were doing and communicating with myself and the warranty company. Great job and I whole process and they were quick and efficient with the work they were doing and communicating with myself and the warranty company. Great job and I’ll definitely be back. More

We have all of our vehicles serviced by AutoNation Ford Orange Park, Ranea is our service advisor and does an excellent job providing feed back on the condition of our vehicles, I personally take my Jeep Orange Park, Ranea is our service advisor and does an excellent job providing feed back on the condition of our vehicles, I personally take my Jeep there for service as well. Great job AutoNation Ford More

The online scheduling was very easy and convenient. The dealership was clean and everyone was nice that I talked with. The dealership was clean and everyone was nice that I talked with. More

The staff in the service department was cordial and told me what to expect and how long it would take. I will say I arrived 30 min early because of a schedule conflict and I heard a male say, why don't you me what to expect and how long it would take. I will say I arrived 30 min early because of a schedule conflict and I heard a male say, why don't you come a little early then to the woman that helped me sarcastically. I did not respond because I'm a spiritual person, and he did not know what I had going on that day. Just be careful what is said around customers because some may be offended. More

VERY polite, respectful and informative for my entire stay. I chose to wait for the service to my motorhome. They offered me beverages, were concerned about my extended stay in their lounge and informed stay. I chose to wait for the service to my motorhome. They offered me beverages, were concerned about my extended stay in their lounge and informed me when my service was complete. They informed my of another issue that should be addressed, explained thoroughly and accurately estimated the time I should expect to wait. Overall, an excellent experience. The only shame is that I live out-of-state. I just happen to be passing through. More