AutoNation Ford Lincoln Orange Park - Service Center
Jacksonville, FL
816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center
I enjoyed my first contact, Ryan as I remember, at 08:00. We had a nice chat before I told him, I WAS WAITING FOR THE CAR! I had told the Appt desk when making the appt, I would WAIT. 6 hours later 08:00. We had a nice chat before I told him, I WAS WAITING FOR THE CAR! I had told the Appt desk when making the appt, I would WAIT. 6 hours later the service dept. found me in the waiting area. Said they called me more than once, left messages, home # was correct. NO! MESSAGES on the phone, wife said the phone never rang from 10:00-14:00. Other than Ryan I have not got nice things to say. Will I return for service? My time is too valuable. I will be looking for a new Top of the Line Lariat Super cab in 2-3 years, I believe I will be looking elsewhere. Will I say nice things to my friends about AutoNation? Probably not. More
I have owned Ford’s for the past 14 years. Their service department and their sales department are very knowledgeable, friendly, and accommodating. I always feel like I am their only customer. Their service department and their sales department are very knowledgeable, friendly, and accommodating. I always feel like I am their only customer. I highly recommend this dealership. More
Car was brought in for recall repairs, when scheduled we were told would be 1 day. The car was not available for pick up until end of 2nd day.after we called twice. were told would be 1 day. The car was not available for pick up until end of 2nd day.after we called twice. More
Great and fast service. The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your car. More
I took my Ford escape to the steership for a repair on my hatchback the customer service was above and beyond normal it was exceptional, thank you Ford hatchback the customer service was above and beyond normal it was exceptional, thank you Ford More