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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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July 15, 2022

Matt was a good representative of the dealership and your staff was efficient and courteous. More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Lincoln Orange Park! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Jul 19, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 15, 2022

Keep up the Great work. Great job with customers. Have a great Day. See you soon. More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac, Jack
Jul 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 15, 2022

I enjoyed my first contact, Ryan as I remember, at 08:00. We had a nice chat before I told him, I WAS WAITING FOR THE CAR! I had told the Appt desk when making the appt, I would WAIT. 6 hours later More

by lucindac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan, I was too HOT, at 14:00, to remember anyone else.
Jul 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 372-8639 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Jul 19, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Lucindac, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 270-9943 to discuss what we can do to help.

July 14, 2022

Rian was very friendly in assisting me with my visit. for an oil change shouldn't take 3 hrs with a scheduled appointment. More

by lavona69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rian
Jul 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2022

I have owned Ford’s for the past 14 years. Their service department and their sales department are very knowledgeable, friendly, and accommodating. I always feel like I am their only customer. More

by bertw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack K
Jul 15, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

July 13, 2022

Car was brought in for recall repairs, when scheduled we were told would be 1 day. The car was not available for pick up until end of 2nd day.after we called twice. More

by Susanellis78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jul 15, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 372-8639 to discuss what we can do to help.

July 12, 2022

Service dept, was easy and smooth to work with. Clean waiting area and friendly staff More

by Chrissyprager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David C
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 12, 2022

David the service writer is very knowledgeable and understanding. I will request him for future service. More

by jerdrex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2022

Great and fast service. The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your More

by sandylyoung00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2022

I took my Ford escape to the steership for a repair on my hatchback the customer service was above and beyond normal it was exceptional, thank you Ford More

by buzybscleaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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