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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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June 21, 2022

Great experience! Renae, my service rep did a great job as did the service manager. Must mention Wayne our very friendly driver who gave us a ride which we enjoyed bo More

by aramusbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renae, Service manager,Wayne
Jun 23, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 19, 2022

Usually always good service. I didn’t like them trying to sell me wiper blades that I just replaced. More

by Johnsniffen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Merlano Gome
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (904) 372-8639. We hope to hear from you.

June 18, 2022

Great customer services at this dealership. Fresh popcorn , water, and coffee. I would recommend to others More

by Tammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Tammie, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Lincoln Orange Park and we hope to be of service again in the future.

Jun 21, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello Tammie, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Orange Park and we hope to be of service again in the future.

June 18, 2022

The worst service department I’ve ever been too. I’ve gone multiple times to find out why my car is over consuming oil and they keep just topping it off an saying there isn’t a problem. I have to pu More

by Jtrabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaac
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 372-8639 to discuss what we can do to help.

June 17, 2022

Ford is excellent! Ranae is everything she makes the process simple, explains everything! We neer more Ranaes :) More

by qualiteesautomotive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranae, Joe
Jun 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

Service was quick and professional. Customer amenities are excellent. The car wash was a nice bonus. Thanks! More

by tmfarra870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Ranae
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Professional and courteous service from the greeters outside to the Service Advisors inside. Car repaired as stated. More

by clbertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock Service Advisor, Rich Greeter
Jun 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

June 16, 2022

I pulled up doors open drove my car in there were very neat and clean with the covering of the seat and the steering wheel and the service advisor came out and took my car and I had it back in minutes ver More

by STEFansson Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but it was a bronco sport
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Due to a manufacture defect, had major work done me to my car. Dealer kept me up to date on the warranty work. Great service staff and mechanics. More

by rhart123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

Jun 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Brought my truck in for recall work and a little bit of warranty work. The warranty work they were saying that the noise that I hear from the steering wheel is the pump but as long as I have been a mechani More

by adeese_660
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart
Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Jun 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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