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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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June 15, 2022

been customer for 17 years at this dealership. thanks to sevice writer everything went smooth. More

by rwalser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renae----hope i spelled it correctly
Jun 16, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

June 13, 2022

Got my mkx back. Everything was fine for a day. Then all my dash lights came on. I talked to service about that. But never got fixed. Tires wasn't fixed. Said they di More

by Dirtee1966
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Jun 14, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Lincoln Orange Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 372-8639 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 14, 2022 -

Dirtee1966 responded

Please call me at 904-444-8278

June 10, 2022

My service rep was vey thorough and responsive to my requests. Also it was done in a timely manner. More

by Mememlsmpax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jun 12, 2022 -

Mememlsmpax responded

My service rep was vey thorough and responsive to my requests. Also it was done in a timely manner.

June 10, 2022

Good job Mathew was a good service advisor. 2 hours was a little long for a service but you were very busy. More

by bobbyhinton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jun 12, 2022 -

bobbyhinton1 responded

Great service center.

Jun 13, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

David was my service coordinator. He was so enjoyable and nice to me and he fixed my seat controller that has been broken for a year since I bought it because the other shop was waiti More

by wowkw316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

I had my F350 in for service Jeremy went above and beyond to make sure everything was done on a timely fashion More

by Rtthall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

Service department is always amazing. Renee is the best. Wouldn't bring my truck to anyone else. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee
Jun 12, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi Elizabeth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

David in the service center was very helpful. Overall it was a good experience. would recommend them to friends and relatives. More

by brjacobs
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 10, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Orange Park! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2022

Auto Nation of Orange Park provides a great customer experience, fast and willing to go the extra mile for their customers. Dianna Dell was diligent and knowledgeable about my truck problem. She contact More

by Carmenarroyo97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Dell
Jun 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2022

I have a recall on our 2018 Explorer. So like it stated I called ahead to make sure they had the part and made an appointment. Waited 3 hours for an update about the scope of work. Called More

by NZelenock
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Issac
Jun 07, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Orange Park. If you'd like, please contact our General Manager at (904) 270-9943. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

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