AutoNation Ford Lincoln Orange Park - Service Center

The poorest service experience I've ever had. The service tech never kept me informed and I only got information when I called. The service cost me $1200 which would have been covered by my exten The service tech never kept me informed and I only got information when I called. The service cost me $1200 which would have been covered by my extended service contract if the service tech had only contacted the extended service company. After complaining to the Service Manager was promised money for the rental car being delayed but have not received any money. More

This past Saturday I took my 2016 F150 to Autonation for a diagnostic. They found the problem, But don't have the part. Unsatisfactory for the customer or customers. for a diagnostic. They found the problem, But don't have the part. Unsatisfactory for the customer or customers. More

Excellent service and the staff was very courteous with me. I would recommend them without hesitation . me. I would recommend them without hesitation . More

The service department did a great job with my van. The service they provided was completed in a timely manner. The service they provided was completed in a timely manner. More

Dependable reliable service department. Hours are good and would recommend to a friend anytime. Thank you. Hours are good and would recommend to a friend anytime. Thank you. More

incompetent, uninformative extremely poor customer service lack of mechanical knowledge no sense of urgency inability to fix the problem the 1st,2nd,3rd,4th,5th, time long story short.... brought service lack of mechanical knowledge no sense of urgency inability to fix the problem the 1st,2nd,3rd,4th,5th, time long story short.... brought truck in 6 months ago was told ready 5 times picked it up each time only to have to return it back because it was continuously worse than the previous time . upon picking up the 5th time still not fixed after $$$ 11k now getting professional advice. More

This was my first service visit for my 2020 Ford Escape. The service rep was courteous and got my oil change and recall done. I brought car in that morning, but would have liked to have the service comple The service rep was courteous and got my oil change and recall done. I brought car in that morning, but would have liked to have the service completed that day since I did have an appointment. More

Friendly professional and timely in service repair at this location… service Mgr was soo kind this location… service Mgr was soo kind More

Found issues with inside tire on rear, replaced. Repaired warranty issues with turbo, found fan relay control issue. Requested drivers side rear tires be replaced, did not order to have on hand afte Repaired warranty issues with turbo, found fan relay control issue. Requested drivers side rear tires be replaced, did not order to have on hand after repair of fan issues. More

Provided professional customers services, The AutoNation service representative were courteous and took care my vehicle, they provided rental services so the service professionals could meet the recall requ service representative were courteous and took care my vehicle, they provided rental services so the service professionals could meet the recall requirements. The services were performed professionally, thanks to all of your services representative’s. More