AutoNation Ford Lincoln Orange Park - Service Center

I use Ford Autonation for all my work on my Focus ST. I've always had great service and they are very profesional. They are very appreciative of military and just bring a great optimistic atmosphere to t I've always had great service and they are very profesional. They are very appreciative of military and just bring a great optimistic atmosphere to the place. I 100% recommend them. More

Dropped my truck off the evening before the appointment. Received texts in the morning about what needed to be addressed. I responded and got a response back confirming. I text late afternoon for an update Received texts in the morning about what needed to be addressed. I responded and got a response back confirming. I text late afternoon for an update and got nothing. Went there early evening and they did not know where my vehicle , my keys or the paperwork was. They never looked at the truck. Took me over 2 hours to track it down. This whole experience did not get any better from here More

Lack of service. Had an appointment for Nov 16th; motorhome sat for 6 weeks with nothing done. Had to pick up for a scheduled trip on Christmas Eve with the assumptio Had an appointment for Nov 16th; motorhome sat for 6 weeks with nothing done. Had to pick up for a scheduled trip on Christmas Eve with the assumption I would be bringing back in January to get my warranty repair and recall finally completed. But after 2 weeks waiting for a reply on when I could bring it back, I was told that the dealership had stopped taking in any motorhomes until July (even though I had an appointment and had waited with a factory recall to complete). Completely dissatisfied. More

This was a very good service experience! They have a comfortable waiting area, and they always do a great job servicing my car! They have a comfortable waiting area, and they always do a great job servicing my car! More

Dianna provided heartfelt assistance with her service today. Her genuine compassion and empathy for my status did not go unnoticed. She ensured quality workmanship was assigned to my work order and pro today. Her genuine compassion and empathy for my status did not go unnoticed. She ensured quality workmanship was assigned to my work order and provided complete satisfaction and outcome. I already have a reservation for my 2nd car and its scheduled maintenance. They will earn your trust too! More

Dianna went out of her way to make sure my appointment time was met and I got the best bang for my buck for the services my car needed. Will use this dealership for future service and repair needs. time was met and I got the best bang for my buck for the services my car needed. Will use this dealership for future service and repair needs. More

The people that greet you when you drive in the bay area are courteous and prompt. The technicians that do the repair work also do a great job. I refer Ford owners to take their vehicle's to AutoNation in J are courteous and prompt. The technicians that do the repair work also do a great job. I refer Ford owners to take their vehicle's to AutoNation in Jacksonville. More

I have used this dealer in the past for the same service three times in the past - This particular time, Absolutely Unimpressed. Was told I didn't have an appt even after I showed I did. Finally accepte three times in the past - This particular time, Absolutely Unimpressed. Was told I didn't have an appt even after I showed I did. Finally accepted my vehicle after I waited for a 20 minute period because the advisor was busy on the phone. NO paperwork - a verbal on what needed to be done - oil change. Never looked at my vehicle mileage, like a normal visit. Was told it would be complete that day, worst case scenario the next day. After two days of zero communication - ii reached out and they said it would be complete the third day morning. Still no communication, i reached out again and they said it was complete in the afternoon and to see Brad. Went in talked to Brad - he said to talk to Jeremy. Jeremy said Brad doesn't have the paperwork? On the verbal i discussed NOT doing a tire rotation - well they did it and charged anyways. So, there is that. Also, Never changed the oil sticker. I question if anything was actually done. Kinda of rushed me out the door. Terrible experience all the way around. The place is a zoo of people and nobody I dealt with wanted to help or seemed to care. Zero organization. "Go see this guy", wait "I don't handle that", "he's not here can you wait"... Its hard to rate any quality without knowing. I can never recommend this dealership for any future maintenance. More

Truck has been there 3 days and nobody will call me back also no work done to truck which was scheduled unexceptable also no work done to truck which was scheduled unexceptable More

I have been using this dealer for more than 10 years. The service advisor has always been professional and friendly. The repairs has always been completed correct and in a timely matter, Good job, The service advisor has always been professional and friendly. The repairs has always been completed correct and in a timely matter, Good job, More