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AutoNation Ford Lincoln Orange Park - Service Center

Jacksonville, FL

4.6
816 Reviews

816 Reviews of AutoNation Ford Lincoln Orange Park - Service Center

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February 19, 2022

Very accommodating easy to work with. I will use them again for service work. If I ever get the new 2022 F-250 I ordered in December 09, 2021. More

by Ricky73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

February 19, 2022

We have been customers at your dealership for many years. We have purchased 7 cars from Auto Nation for myself and my family. We continue to go there for car purchases as well as service. Thank You Auto Nati More

by jamblocke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 19, 2022

The service manager rescheduled my appointment because needed service required a diagnostic and that's not done on Saturdays. He immediately rescheduled it based on my availability. He listened to my con More

by jacquelinejamesrev3.8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Craddock
Feb 22, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Feb 22, 2022 -

jacquelinejamesrev3.8 responded

The service manager rescheduled my appointment because needed service required a diagnostic and that's not done on Saturdays. He immediately rescheduled it based on my availability. He listened to my concerns about the nose coming from underneath my suv and asked questions. On the day of servicing, he informed me the technician couldn't hear the noise. However, the sway bar needed attention. Guess what? That was it - no more noise! I wasn't able to pick the suv that day and was provided the opportunity to pick it up at my designated time: 7:30am the next day. I've been with AutoNation for over 10 years and will continue to take my vehicle there for services.

February 17, 2022

Very satisfied with service, Shawn was an excellent service advisor. Will definetely recomend. Very good and awesome enviroment, fast and courteous. More

by gyna101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 18, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Orange Park. Thanks for taking the time to leave us this information about your recent visit. Take care!

February 16, 2022

Services are great, appointments within days. Working with Jeremy is always great, he greets me and listens well. The service is always completed in about the time he gives me. Even other members More

by demetriuscr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart
Feb 20, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 15, 2022

I have purchased 2 vehicles from hare and had them serviced as well. Excellent dealership! More

by Bama1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of advisor name
Feb 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 15, 2022

OIL CHANGES ARE FAST AND EFFICIENT, THE STAFF IS FRIENDLY AND HELPFUL, AND THE COFFEE IS GOOD. More

by johntrudeau317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 17, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

As always the service was excellent due to my tech Steve Hunsberger. Not a drop of spilled oil or any mess from draining. I'm impressed by his work. I'm not happy of the fact that he's leaving for another d More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart and Steve Hunsberger
Feb 16, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Went in for an oil change and tire rotation and service inspection that took about 2 hours. When I left my truck had a really bad vibration that wasn't there before. It didn't show up until I hit 60mph o More

by howhoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Wayne, tech
Feb 16, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Orange Park take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 270-9943 to discuss what we can do to help.

Feb 16, 2022 -

howhoes responded

I'll give you another chance if you want. Jeremy said my rear brakes are in the yellow and I want that fixed before I go back north in March. 4029801516

February 14, 2022

Had a great experience. Will definitely be back for our son’s truck’s maintenance! More

by Tavennerfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 16, 2022 -

AutoNation Ford Lincoln Orange Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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