AutoNation Ford Lincoln Orange Park - Service Center

I brought my 2017 Ford Explorer in for my regular service, and for my 2 or more recalls. I was disappointed to hear that the recall parts would not be in until sometime in 2022. service, and for my 2 or more recalls. I was disappointed to hear that the recall parts would not be in until sometime in 2022. More

Have dealt with Mike Shad Ford since my husband and I purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure and always good work when needed. This time I dealt with Steve Vinti/Northside team. Never complaints. More

Aaron in the Collision Rep[air Division did an excellent job in customer relations. Unfortunately the interior of my truck was covered in dust. job in customer relations. Unfortunately the interior of my truck was covered in dust. More

Billing at check out over charged and bill could not be fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while trav fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while traveling in out of state shop for 320 dollars. What a waste of money going to this dealer More

My visit was for regular service and my experience with service department was absolutely excellent. service department was absolutely excellent. More

Zero stars!!!I am 75 and this is the Worst service Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for servic Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for service including oil change, fix tire leak and trouble shoot AC fan problem. Was charged for tire rotation that was not performed as tire with leak was still on driver front side. Tire leak was not fixed. Still trying to get refund for fraudulent tire rotation charge. They had the Transit van for 5 days and supposedly all they did was oil change. While van was there they would not return calls. Had to visit service department to get info/update on van status. This was my second visit to this service department. First visit was to prepare Van for 7000 mile summer vacation. That first visit was also disappointing but thought I would give them a second chance because they are close to my home. Would drive 50 miles to better dealership than this. More

Dealership was clean and service department extremely helpful. Service time was quick and staff was very friendly. helpful. Service time was quick and staff was very friendly. More

I received very good service on 10/15/2021, David was very professional and commutated all that was done. very professional and commutated all that was done. More

More than once I have booked an appointment and when I showed up they had no record of it. The staff has always been friendly and the service gets completed on my car, but it always takes longer than anyw showed up they had no record of it. The staff has always been friendly and the service gets completed on my car, but it always takes longer than anywhere else and is pricier. More