AutoNation Ford Littleton - Service Center

I rated AutoNation Ford as "fair" only because our recent experience buying an Explorer was seamless. The service department, on the other hand, has been abysmal going back several appointments. It's a comed experience buying an Explorer was seamless. The service department, on the other hand, has been abysmal going back several appointments. It's a comedy of errors, mostly manifested in the fact that despite setting appointments they routinely failed to even look at my truck for over a week. It just sat there. During another visit, they wanted to take multiple days to replace two windshield wiper arms. Left me with a dead battery after that one. They fail to communicate status pretty much at all. The list goes on. We've owned a lot of Fords over the years and own two now, but if this is indicative of Ford's level of service we may sell them both and move on to another brand. More

Excellent advisor. Did what I needed and kept me informed. Overall great experience. Thanks for helping me maintain my vehicle. Did what I needed and kept me informed. Overall great experience. Thanks for helping me maintain my vehicle. More

Excellent service, without mention they’re really fast. Took my car for maintenance and it was more faster than anywhere else. Took my car for maintenance and it was more faster than anywhere else. More

Courteous-Helpful - Took good care of me. Service manager was especially helpful. Go go go Service manager was especially helpful. Go go go More

Patrick is always on his "A game"! A good diesel mechanic is hard to find! A good diesel mechanic is hard to find! More

Worst service department in the business. They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their ow They had my truck for 3 hours then said they couldn't get to it ... this is with an appointment. Come to find out they decided to service their own service vehicle s and bump customers . I will never be back to this service department. More

Autonation Ford in Littleton has been a very helpful resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. resource in maintaining my f150. They are very professional and reliable. All employees have been extremely kind and helpful. More

Thank you autonation for helping me get past a very difficult time in life. You customer service and staff are top notch! difficult time in life. You customer service and staff are top notch! More

They took my car in for what was found I be a blown transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would transmission. I had to call to get the status after 5 days and when I picked it up, the notes said that the brakes need immediate attention. I would have appreciated them letting me know that while they had my car instead of after I picked it up. More

I can’t rate the experience a 5 star overall because only a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were a few minutes after we picked up the vehicle it broke down on the side of the road with an issue we were told was unrelated to the repairs that were done. But they were quick to get it towed back to them and fixed the issue with no additional charge. It was obviously an inconvenience but they did their best to make it right. Matt was our service advisor and he was great! Very friendly, knowledgeable and responsive. More