AutoNation Ford Littleton - Service Center

Purchased my vehicle here in 2013 and have been working with them ever since. The service department is excellent. Even if they have delays, hiccups or it takes longer (and costs more) than expected the co with them ever since. The service department is excellent. Even if they have delays, hiccups or it takes longer (and costs more) than expected the communication is EXCELLENT> All of the service folks are professional and truly human. (especially Josh!) They do their best to safely, thoroughly get the job completed. When I'm ready for a new EV in a few years (I still LOVE my CMAX) I will shop Autonation's offerings first. More

Overall I had a good experience with the service work performed on my vehicle. The only thing that prevented me from giving a 5-star rating was the fact that I had to call to check the status of my vehic performed on my vehicle. The only thing that prevented me from giving a 5-star rating was the fact that I had to call to check the status of my vehicle. It would have been better if my service rep called or texted me when each step of my service work was completed. More

Excellent employee - professionalism, knowledgeable, courteous and excellent customer service qualiti4es. He is a valuable employee. courteous and excellent customer service qualiti4es. He is a valuable employee. More

Tyler was honest, friendly and kept me posted as to the status of my repairs. status of my repairs. More

I had my car towed to this location. Everyone was very nice and personal. My car was taken care of quickly and efficiently. I only use Autonation for all our car buying and service nee Everyone was very nice and personal. My car was taken care of quickly and efficiently. I only use Autonation for all our car buying and service needs. Myself, my 2 daughters, and my son. More

Adam at AutoNation Ford was professional and personable, as was everyone else there who was involved with my recent service. Thanks so much! as was everyone else there who was involved with my recent service. Thanks so much! More

Excellent experience from all departments so far, picked this dealership specifically when I purchased my 2022 f150. Service department experience has been great so far, I recommend to anyone! this dealership specifically when I purchased my 2022 f150. Service department experience has been great so far, I recommend to anyone! More

They always do a great job at making you feel at ease. They are very professional about how they go about helping you solve your your problem. The service tech was vey polite and knowledgeable. I would re They are very professional about how they go about helping you solve your your problem. The service tech was vey polite and knowledgeable. I would recommend this AutoNation for buying a vehicle. More

Great job, performed and delivered services in a professional manner. Easy to work with professionals. professional manner. Easy to work with professionals. More

Had two recalls on my car. I called and was told it would take six months to get in. About two months later I got an email from one of the managers wanting me to get an oil cha I called and was told it would take six months to get in. About two months later I got an email from one of the managers wanting me to get an oil change. I told him it takes six months get service, so I take my car elsewhere. He spent some time finding out my issue and managed to get my recall apt. set up within a week of our conversation. He told me he was waiting on one more part, but would let me know before my apt. if it was in. He sent me a email and said the part was in, and they could fix both recalls at my apt. Went in for my apt., spent 3 1/2 hours waiting for the recalls to be fixed. They don't provide shuttle service more than 10 miles from dealership so I had to wait. When the car was done, I was told they only had one part to fix one of the recalls, so now I have to take another day off work to get the other one fixed. When I had a battery issue when the car was less than a year old, I couldn't even get someone to answer the phone in the service dept. I had to drive my car to the dealership to get something done. I met a great manager that time, and he replaced my battery, Service and apts. are hard to get, and now I have to go back for another 3+ hour wait to get a recall fixed. More