AutoNation Ford Littleton - Service Center

My service rep Ethan was 5 stars, he did everything he possibly could for me. However, I had an issue with my door that was going to involve 10 days of leaving my car at the dealership, $200 diagnostic f possibly could for me. However, I had an issue with my door that was going to involve 10 days of leaving my car at the dealership, $200 diagnostic fee and many complications that were beyond my understanding. I was able to call another dealership, get the drain at the bottom of my door unclogged resolving the issue with dropping in an spending 15 minutes there. The general service was good as far as I can understand but I'm not sure why the mechanics there didn't know about the drain on the door and suggested drilling a hole in my door. More

Very easy to make an appointment. My service advisor was respectful and the process was smooth and easy. I waited in the waiting area for the service to be completed on my vehicle. It My service advisor was respectful and the process was smooth and easy. I waited in the waiting area for the service to be completed on my vehicle. It was very clean, there was complementary coffee available. My vehicle is done on time and the check out was quick and easy. More

Shawn Broussard was our service rep. He was very helpful and was always courteous and kept us up to date on the status of our vehicle. It was explained that the service area had 6 em He was very helpful and was always courteous and kept us up to date on the status of our vehicle. It was explained that the service area had 6 employees out with sickness which contributed to a longer than expected wait time. I can't comment on the quality of service until we have some time driving the car but I expect all is well. More

Good attendant, fast service, easy experience to get my truck serviced. No concerns about my visit truck serviced. No concerns about my visit More

When the other Ford dealership couldnt change my oil for two weeks, Tyler at AutoNation had my truck ready in less than 2 hours.Tyler was as friendly and professional as they come. I highly recommend Auto two weeks, Tyler at AutoNation had my truck ready in less than 2 hours.Tyler was as friendly and professional as they come. I highly recommend AutoNation for your service.......as!k for Tyler More

Adam is an all star. My car wasnt gonna get serviced till late January but Adam expidited the process for us and got our car done and back to us in less than a week. Save My car wasnt gonna get serviced till late January but Adam expidited the process for us and got our car done and back to us in less than a week. Saved us for the holidays More

I will wait for further service before reccommending. My First time at this dealership. They did all expected items well. My First time at this dealership. They did all expected items well. More

Did a great job! Kept us informed and were fast! Made it very easy and we’re very professional! Kept us informed and were fast! Made it very easy and we’re very professional! More

Excellence in service and quality care . Customers are treated with service in mind. That’s huge Customers are treated with service in mind. That’s huge More

Recently took my wife's 2015 Edge in for a factory recall. Got a phone call from the service advisor that the techs were having trouble getting the hood of the car open. When they finally did get the recall. Got a phone call from the service advisor that the techs were having trouble getting the hood of the car open. When they finally did get the hood open I was advised that the latch on the hood was broken and would need to be replaced at a cost of around 400.00. I declined the work to fix the hood latch and the techs finished with the recall items. Two days later I went into the garage where the car was parked and noticed 2 dents in the hood where the techs had evidently been pushing or pounding on the hood to get the latch to release. This is the second vehicle I've had at this dealership in the last 3 months that has had problems with the poor quality of workmanship. More