AutoNation Ford Littleton - Service Center

Shawn did a wonderful job of getting the appointment confirmed, taking care of a rental car and then informing me when the work was completed. We I picked up the car, he worked through the work performe confirmed, taking care of a rental car and then informing me when the work was completed. We I picked up the car, he worked through the work performed very throughly. More

I had a drive belt and AC belt replaced , Made an appointment for this easy job. I dropped my auto off the day before so i was way on time for my next day appointment , it took them ALL DAY to do the appointment for this easy job. I dropped my auto off the day before so i was way on time for my next day appointment , it took them ALL DAY to do the work, I tried to call for status updates and they would never call me back. very poor customer service, would never recommend their service dept. funny thing is , I was thinking about trading my F150 in for a F 250 and was going to look once my "quick" service was done......but their service dept cost them that sale! More

Travis in the service department knows how to retain a customer. He went above and beyond. customer. He went above and beyond. More

Brought in leased Ford for six month routine service. Service was completed in the time promised. Service was completed in the time promised. More

It took a little while to get an appointment, such as the world we live in now but once there I was treated professionally and curiously. No over selling, did exactly the work I wanted done and treated my tr world we live in now but once there I was treated professionally and curiously. No over selling, did exactly the work I wanted done and treated my truck as there own. I was given an honest estimate of the time it would take and sure enough it was accurate. More

Great service, had great experience when I bought my car. Service center is good too. At times their website has been so backed up that service appts are months out. I got lucky this last time and was in Service center is good too. At times their website has been so backed up that service appts are months out. I got lucky this last time and was in and out in no time, even on a saturday. More

F 150 was locked into traction control. I could not shut it off. AutoNation said the repair would take 2 to 3 weeks. This delay cost me about $2,000.00 to fly for a previously booked vac I could not shut it off. AutoNation said the repair would take 2 to 3 weeks. This delay cost me about $2,000.00 to fly for a previously booked vacation. When I returned 2 1/2 weeks later, I was told there was nothing wrong. AuitoNation had not called me to tell me there was nothing wrong, I had to go there to find out because the service department would not answer the phone. More

Purchased my truck a year ago. Had to service three times so far. Never a good experience. These people truly don’t care! Switched from Toyota to Ford. So far the Ford experience d Had to service three times so far. Never a good experience. These people truly don’t care! Switched from Toyota to Ford. So far the Ford experience doesn’t even compare to Toyota. I will be searching for a Ford dealership that cares. Any suggestions? More

Always clean and friendly assistance from everyone. Long time customer so will continue to use your services. Long time customer so will continue to use your services. More

My experience in purchasing my car from the dealership was very good. But a recent visit for maintenance on my car was horrible. I mean, what is the purpose of making an appointment for this service at was very good. But a recent visit for maintenance on my car was horrible. I mean, what is the purpose of making an appointment for this service at a specified time and get there only to be told that it will be 90 minutes before the service is complete. When it was past the 90 minute mark, I checked with them about the status and was told it would be another 15 minutes. That is almost two hours for a routine oil and filter change and tire rotation. I could have gone to Grease monkey and got a much faster service for the same work done. Very disappointed. More