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AutoNation Ford Littleton - Service Center
Littleton, CO
595 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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595 Reviews of AutoNation Ford Littleton - Service Center
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September 09, 2023
Had an issue with my accelerator pedal on my Ford truck and was a little irate about it. Drove over to Autonation Ford and had some questions concerning the issue and was told it was on me. Then Wes came o and was a little irate about it. Drove over to Autonation Ford and had some questions concerning the issue and was told it was on me. Then Wes came out to calm me down and we had a great discussion about the problem and he took it upon himself to contact the higher ups at Ford and he managed to get the problem taken care of. Not all dealerships do this, they let the consumer take care of everything. AutoNation did a great job of taking care of me and my truck, I highly recommend if you have any issues or questions to contact them. They will get it figured out and taken care of. Thanks AutoNation Ford. More
by sharkdiver33
Employees Worked With
Wes
September 07, 2023
The staff member I worked with was friendly and informative. They accomplished all of the service projects. My truck was done one day before it was scheduled to be done. I left on vacation and the informative. They accomplished all of the service projects. My truck was done one day before it was scheduled to be done. I left on vacation and the truck worked perfectly on being on vacation. More
by wiltonncc5sec
Employees Worked With
John Watt
August 31, 2023
Had a few people call md to schedule my recall appt. When it was time to have the work done, they couldn’t find that I had an appt, but they got md in and it was taken care of! Thank you!! When it was time to have the work done, they couldn’t find that I had an appt, but they got md in and it was taken care of! Thank you!! More
by Ssndvs
Employees Worked With
Don’t know
August 28, 2023
Auto Nation Ford Littleton have an incredible team willing to listen and take the time to understand what you're asking to be done, they did an outstanding job on 3 issues with our Expedition! Service willing to listen and take the time to understand what you're asking to be done, they did an outstanding job on 3 issues with our Expedition! Service is top notch! Highly recommend to anyone wanting honest and kind service. More
by sanglada
Employees Worked With
Adam Solano
August 24, 2023
Excellent service - great communication via text. Did everything promised - no complaints. Nice service managers to talk cars about as a bonus! Did everything promised - no complaints. Nice service managers to talk cars about as a bonus! More
by BroncoDude106
Employees Worked With
Mike
August 21, 2023
My car went in for warranty work and Ethan went above and beyond to make sure we were taken care of and happy. Not only is my car working better than ever, but it was also done in a timely manner. I am extre beyond to make sure we were taken care of and happy. Not only is my car working better than ever, but it was also done in a timely manner. I am extremely happy with the work and customer service they provided. I highly recommend going here for any type of work for your vehicle! More
by shae833
Employees Worked With
Ethan
August 16, 2023
Terrible experience after terrible experience. They will treat you well if you are buying a truck however service is another matter completely... I scheduled out (by a month) a service to do recal They will treat you well if you are buying a truck however service is another matter completely... I scheduled out (by a month) a service to do recall work and to finally fix the "death wobble" on my F250 that I've brought it in multiple times over years (Ford finally approving the fix) and they were going to let it sit on the lot for days (which has happened almost every time I've brought it in). They have a service advisor at every desk but apparently only 2 techs... So it doesn't matter to them that you actually use your truck for work or that there is a very serious life safety threat from the vehicle they sold you. Happy to either let you get fired from your job while the truck sits on their lot or to let you and your family get injured or die from a serious defect that they are unwilling to fix correctly. They also don't listen to the issues you have and will simply respond to you that they "couldn't replicate it". Have fun waiting for nothing to happen if you decide to purchase here and inevitably end up at the service desk. If you do purchase here plan a whole day for an oil change. Total inept department and an overall shady dealership... More
by Peter
Employees Worked With
Service Manager
August 14, 2023
Brought my car in for a recall service, was greeted by friendly service writer, was shown pleasant waiting room, coffee service, started reading magazine about F150 lighting, before I was finished reading friendly service writer, was shown pleasant waiting room, coffee service, started reading magazine about F150 lighting, before I was finished reading, the service work was done, car waiting outside and I was on my, great experience More
by rbrown1951
Employees Worked With
Ethan Cain
