AutoNation Ford Littleton - Service Center

Preoccupied/Laborious was the effect emitted by the service dept from Scheduling - pickup! Unfortunate experience. The technician who helped expressed frustration with multiple bookings for oil changes service dept from Scheduling - pickup! Unfortunate experience. The technician who helped expressed frustration with multiple bookings for oil changes that morning. The driver was to busy to provide a ride home. I was told a wait time of 2-3 hr after check in. I finally took an Uber. More

Excellent customer service and Vehicle service. Service done in a timely manner. Very clean Facility and organized done in a timely manner. Very clean Facility and organized More

Just move from Minnesota and wanted a oil change,rotate tires,and front end alignment. 1st alignment wasn't done properly, so had to come back,ugh. Now there's a slow oil leak that will eventually get wors tires,and front end alignment. 1st alignment wasn't done properly, so had to come back,ugh. Now there's a slow oil leak that will eventually get worse(spend the money or new vehicle) is the question. My service writer Kevin Skelton was very helpful and apologized for my inconvenience. More

Gave me good service..was able to leave my car and get a ride from their courier.did a inspection of the car and made a few suggestions. ride from their courier.did a inspection of the car and made a few suggestions. More

Always have had a good experience with AutoNation Ford in Littleton. Very honest an prompt service. Littleton. Very honest an prompt service. More

Disappointing that the dealership does not stand by their own maintenance agreement sold at their shop. I purchased a maintenance agreement with a person at the dealership prior to meeting the 30,000 mile ma own maintenance agreement sold at their shop. I purchased a maintenance agreement with a person at the dealership prior to meeting the 30,000 mile mark. I was informed that the maintenance agreement would cover all the required items needed. I was provided a menu of services that the agreement would cover. When I showed up for the coverage, the agreement was not entered into their system. I had to prove that I purchased the agreement which I did. I then requested the 30,000 mile service and I was informed that the FORD maintenance agreement is different than the Auto Nation maintenance service standards. Now that I had purchased the agreement the menu of services that Auto Nation stated I needed for 30,000 miles was dwindled down to an oil change and tire rotation. This is despite the fact that one of their service managers advised me what I would get when I purchased the maintenance agreement. The whole visit was a huge disappointment. I had to show my receipt to prove that I purchased the maintenance agreement. I never received the entire menu of services that were required at 30,000 miles despite the salesperson stating that it was covered. When I questioned why I did not get all that was required at 30,000 miles from Auto Nation as promised by the sales representative, I was informed simply that there is a reason why that person is no longer employed by Auto Nation. In essence implying that the sales person was terminated for improper conduct. I purchased an extended warranty for my truck, as well as, their best maintenance service. I have found that both are worthless. Although I have been a support of the Ford service line for many years, I would avoid this dealership. More

The service manager Maddi was outstanding. Good communication.My car was completed on time.The dealer direct line is a joke. communication.My car was completed on time.The dealer direct line is a joke. More

My Service Rep, John, was really good at keeping me updated, made it a great experience. updated, made it a great experience. More

I've always had a good experience with the service department. I appreciated Tanya calling me several times to keep me posted on the progress as my car was being serviced. department. I appreciated Tanya calling me several times to keep me posted on the progress as my car was being serviced. More

Service, as always was top notch. Service department was efficient and professional! Kevin was excellent as the part was on back order for some time. efficient and professional! Kevin was excellent as the part was on back order for some time. More