AutoNation Ford Littleton - Service Center

I had a great experience buying the car but they have struggled since. I called in to get my car serviced and they sent me to the wrong location. I also needed to utilize my warranty, when I called get s struggled since. I called in to get my car serviced and they sent me to the wrong location. I also needed to utilize my warranty, when I called get support in how to walk through the process, as it was the first time I was needing to use it, I was given the wrong information on the process. No big deal to me, mistakes happen. However, I am now stuck with the bill as I didn’t go through the actual correct process and instead believed their employee on the phone and did what they said. This could have been discussed but when I was sent to someone to resolve, was told there was no solution and I was stuck with the bill. Do not use them. They just want your money and don’t care about service. Very disappointed. Absolutely will not buy from them again and will actively speak against and try to talk everyone out of using them for anything. More

I’ve dealt with many, many dealers in the past and most leave a lot to be desired on the service side. This was NOT the case with Auto action Ford Littleton. Form the moment I was received by Service Advis leave a lot to be desired on the service side. This was NOT the case with Auto action Ford Littleton. Form the moment I was received by Service Advisor, Matt Sholly, there was no doubt he’d earned a “long term customer!” He had no problem spending the appropriate amount of time explaining things and offering suggestions and helpful hints to make the most out of my service visit. I couldn’t have been more pleased. He is a true credit to the profession. More

Bought my car here and had it serviced here - had a good experience each time I've gone. experience each time I've gone. More

Was disappointed technician left the dirty floor mats and seat cover in truck after service seat cover in truck after service More

Service on my 2017 F150 was quick and complete. I would highly recommend their service department. I would highly recommend their service department. More

Took my Mustang in because it was leaking oil, after an oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oi oil change and a recall, I got the car back only to still be leaving a spot of oil in the garage. I was told when I picked the car up the previous oil was residual oil from a prior oil change. I had no information about the work being done on the car until I got a text message telling me that it was ready for pickup. Now there is an airbag display on the dash. More

Ford dealership had my truck for 15 days! When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what the When they returned it to me, he was doing exactly the same thing that I ask them to address. The automatic stop start does not work. This is what they were supposed to repair. I text Joshua and told him I thought it was a joke. More

Ford Littleton accurately projected the services & timeline. Clean shop. Timely updates. Kind service manager. Thank you. timeline. Clean shop. Timely updates. Kind service manager. Thank you. More

prompt service, ready when promised, courteous, would be willing to recommend to others, good location for me willing to recommend to others, good location for me More

This dealership is a joke! !!!! First, I schedule my appointment for an oil change over 1 week in advance for an early Monday morning time. Friday afternoon I get the message !!!! First, I schedule my appointment for an oil change over 1 week in advance for an early Monday morning time. Friday afternoon I get the message "for reasons beyond our control, you will need to reschedule your appointment". I call back within minutes of receiving this message and I leave a message for a return call. Guess what, no return call for 3 days. I have to call an reschedule the appointment. Second, I bring the truck in at the scheduled time and leave it. I request that the service be done by 1:30. No problem the Service Manager says. I show up at 1:30 and my truck hasn't been touched!!!! The Service Manager says that my work ticket was under some boxes in the service area and no mechanic saw it. This is an oil change, not brain surgery!!! Third, this is the second time that I have dropped my truck off at this dealership and they failed to even start work on my truck before I arrived to pick it up. Absolutely unconscionable. I WILL NEVER BUY ANOTHER TRUCK FROM THIS DEALERSHIP AND I WILL NEVER HAVE THEM SERVICE MY TRUCK AGAIN!!! More