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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.3
514 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 514 reviews

June 16, 2022

Knowledgeable service team but, I do not like the way tire warranties are handled now. Im not knowledgeable if thread counts or what's considered normal wear and tear so what am I paying for. More

by johnsonaudrey414
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 17, 2022 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 15, 2022

Amazing service experience! The video review at service completion really went the extra mile! I wouldn't hesitate to send a friend or family member there! More

by Thomas Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
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Jun 16, 2022 -

AutoNation Ford Memphis responded

Hi Thomas, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Great Services and good customer service skills. . fast service an clean.. shout-out to all worker that's pay attention More

by tdgreen.1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syn
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Jun 13, 2022 -

AutoNation Ford Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 05, 2022

Great service and team. Everyone is personable and strives to give best customer service. Never had issues when I dropped my car off for service More

by dgicking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Garvin
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Jun 06, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2022

The salesmen Norman Gilbert was very responsive during the waiting period 6 months When my truck arrived he took as much time as I had to explain all the systems of my vehicle he was extremely knowledge More

by dsmith6651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Norman
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Jun 06, 2022 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 31, 2022

The service was excellent. I appreciate the oil change, car check and tire recommendation, all in under a day. More

by rhunter62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor & Shawn
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Jun 01, 2022 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

Great service from my advisor. Car delivered when promised. Pricing was fair too! They are great people to deal with. More

by jgamm68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 31, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

Derrick is an amazing person and a great salesman. ..He help me get my dream car I always wanted...mercedes-benz ...I will come back just because of his service....Thanks Derrick S. More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Sailas
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May 30, 2022 -

Sharon responded

Thanks Derrick!!!

May 28, 2022

Provided excellent service is a very short amount of time. They got to work on it as soon as I pulled into the service area. More

by dlebl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 31, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 27, 2022

Andrae Hodges was my salesman. He was awesome. Very friendly, knowledgeable, and wasn’t just trying to make a sale. Keaunte Harris the finance manger was great as well. I enjoyed m More

by tmwilsn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrae Hodges
Report | Print
May 29, 2022 -

AutoNation Ford Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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