I purchased a CPO mustang in October 2017. Beginning in March 2018, I experienced engine problems. Between March and May, I took my car to Autonation Ford Memphis four times for the same problem. They replaced a spark plug and an ignition coil on the first two visits. On the third try, they said they didn’t know where the leak was, put dye in my coolant, and instructed me to drive around then return a week later. On my fourth visit, they had my car for 18 days and told me it was a leak in a cylinder and a blown head gasket. No one would ever call me or return my voicemails for updates (among many other frustrations with rental cars – or a lack thereof), so I eventually showed up at the dealership unannounced to get a status update in person after 18 days of my car being at the dealership. My ticket conveniently “just landed” on the service advisor’s desk and he said they took my whole engine apart, rebuilt it, they drove my car for three days, and somehow there weren’t any problems at all, despite having told me there was a leak in a cylinder and a blown head gasket. A week later I experienced more issues and went to a different Ford dealer who informed me that there were numerous leaks and broken engine components, and that there was no way my engine had ever been worked on because none of the bolts had been touched. The Ford dealership I am now dealing with is replacing over 16 engine components, all of which Autonation Ford Memphis “missed” (and by “missed,” I assume they never even looked at my car). The Autonation Ford Memphis dealership’s service department is absolutely negligent and committing fraud. Do NOT go there unless you want to be lied to, ignored, stolen from, and put in harm’s way. Absolutely worst experience I’ve ever had and would never let anyone I know ever do business here.