Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Memphis
Memphis, TN
516 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 516 reviews
September 02, 2021
they couldn’t locate my keys for over an hour when I they couldn’t locate my keys for over an hour when I arrived to pick up my car. It appears that their method of tracking customer’s keys should be up they couldn’t locate my keys for over an hour when I arrived to pick up my car. It appears that their method of tracking customer’s keys should be updated. More
by catherine.pena01
Employees Worked With
Mr. Gordon
August 23, 2021
The dealership provided excellent service, checked brakes during tire rotation and gave me the opportunity to lay my eyes on rotor and pad. Professional and honest recommendations. during tire rotation and gave me the opportunity to lay my eyes on rotor and pad. Professional and honest recommendations. More
by hello
Employees Worked With
John, Ashley
August 23, 2021
I received notices reminding me to service my vehicle and the notices always have a place to click to make an appointment. The button never works! When you call the dealership, they tell you that you do not the notices always have a place to click to make an appointment. The button never works! When you call the dealership, they tell you that you do not need to schedule and appointment for an oil change, just be there when the service department opens. How frustrating to get the run around and not be able to schedule an appointment. More
by bullydh
Employees Worked With
Do not know the names.
August 22, 2021
The people are friendly, and are genuinely trying to put the customers first. They don’t put pressure on you and any way, are eager to answer questions. the customers first. They don’t put pressure on you and any way, are eager to answer questions. More
by Nailman
Employees Worked With
Sal
August 22, 2021
5 stars 💫 for requested service and repairs. Garvin, my service writter, was extremely helpful. J, the shuttle driver, is always courteous. All the service and repairs I requsted was completed plus an air service writter, was extremely helpful. J, the shuttle driver, is always courteous. All the service and repairs I requsted was completed plus an air filter was changed. My Ford Escape was ready the same day. Thank you AutoNation Ford Memphis. More
by Linda Moody
Employees Worked With
Garvin, J
August 21, 2021
Sales person very polite not every day pushy salesman. The general manager was great help along with her staff in explaining and personally showing me how the computer system worked on the truck, most imp The general manager was great help along with her staff in explaining and personally showing me how the computer system worked on the truck, most important was the navigation system and phone they very patient the gm knew I was going to Florida the same day and gave me her personal number to put me at ease if I had any difficulties with the nav system on the way there.. More
by Dwminten
Employees Worked With
The gm,,I believe his name was Muhammad and carl
