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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.3
516 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 516 reviews

August 20, 2021

Taylor went above and beyond to make sure that I was happy with my purchase and made the purchasing process extremely easy! I would recommend her to anyone looking to buy a vehicle More

by bweatherly14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
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Aug 26, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Taylor here at AutoNation Ford Memphis! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 20, 2021

Excellent Service and professionalism. We love or new Bronco. The Experience was both a pleasure and effortless. Taylor assisted us and made sure all of our questions were answered to our satisfaction. More

by acanady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
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Aug 31, 2021 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2021

They had my truck for a week and did not fix the problem and they looked at it but did nothing More

by Mr Ashe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service advisor (new) and mechanics
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Aug 26, 2021 -

AutoNation Ford Memphis responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon. Take care!

August 17, 2021

You actually have a very professional manager, Garvin, who has an impressive mannerism toward me at the location. When I visit the location at Mount Moriah I am greeted and served without such long waits More

by renarmc5093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
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Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 17, 2021

I love auto nation ford good customer service and how they take good car of your car. More

by tekey0983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
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Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 17, 2021

It took a little longer than normal and that’s ok but oil leaked from truck after I got home and parked. Hopefully it was an overflow More

by jerry42758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
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Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 17, 2021

Very courteous people. Got my car serviced without even an appointment. It was ready to go when I arrived back to pick up my vehicle. More

by Greg Gaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi Greg, thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Had a bad experience at first but John in service made it better. More

by das247365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Service Manager)
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Aug 17, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2021

They are courteous and professional. They get the job done. Would highly recommend. Service is awesome More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
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Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Memphis. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2021

Staff were all friendly and polite. was unable to get part for transmission to fix car, talk with Ashley by text once a week when I left car there on June 21st. Talked with Salvatore More

by pegsretreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Gallina, Brookins,Harris
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Aug 05, 2021 -

pegsretreat responded

nice people to work with

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