
AutoNation Ford Memphis
Memphis, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Lindsay was very responsive to an internet question about a car on their website. It was a used car but had been sold by the time I inquired. She told me that she had another similar car and invited me out a car on their website. It was a used car but had been sold by the time I inquired. She told me that she had another similar car and invited me out to the Dealership. When I arrived she told me not only did she have a similar used car but a new car that would be competitively priced. After reviewing the cars my daughter decided on the new car. Lindsay was very helpful all the way through the process (she responded to emails even on her off day). They worked diligently to get the financing needed for my daughter to afford the monthly note. Lindsay is the reason that we bought this car from Dobbs. Had she not been so helpful and attentive we would have gone to another dealer and found another car. I would feel comfortable in recommending not only Dobbs but would specifically tell them to work with Lindsay. More
I RATE MY EXPERIENCE OF BUYING A NEW F-150 OVER THE HOLIDAYS AT HULL DOBBS ON MT. MORIAH IN MEMPHIS AS FIVE STAR IN ALL CATEGORIES: PROFESSIONALISM, FRIENDLINESS, PRICE, CUSTOMER SERVICE, QUALITY OF W HOLIDAYS AT HULL DOBBS ON MT. MORIAH IN MEMPHIS AS FIVE STAR IN ALL CATEGORIES: PROFESSIONALISM, FRIENDLINESS, PRICE, CUSTOMER SERVICE, QUALITY OF WORK, CLEAR AND THOROUGH EXPLANATIONS AT ALL STAGES OF THE PROCESS, AND A STRONG DESIRE AND EFFORT TO ACCOMMODATE THE CUSTOMER’S WISHES AND GET THE HIM IN THE VEHICLE THAT HE WANTED. OVERALL, I AM VERY PLEASED AND HIGHLY SATISFIED WITH HOW I WAS TREATED, WITH THE PEOPLE THAT WORK THERE AND THEIR WAY OF DOING BUSINESS. FOR A GOOD EXPERIENCE IN BUYING A NEW CAR OR TRUCK, THEY CAN’T BE BEAT I ESPECIALLY WANT TO THANK THE SALESMAN, MR. JERRY SANFORD, WHO TOOK CARE OF ME. HE WAS OUTSTANDING. HE WAS PLEASANT AND EASY TO WORK WITH. FROM OUR VERY FIRST MEETING, THE SALE WAS ON! HE IMMEDIATELY, WITH UP-BEAT ENTHUSIASM, PROFESSIONALISM, AND A GENUINE CONCERN FOR THE CUSTOMER AND THE SALE, ESTABLISHED A GOOD RAPPORT THAT FOSTERED CONFIDENCE AND TRUST IN HIM THAT I WAS GOING TO BE TREATED FAIRLY AND GET A GOOD DEAL, AND THAT I HAD COME TO THE RIGHT PLACE TO DO BUSINESS. HE WAS ALWAYS THERE FOR MY QUESTIONS AND ME, AND KEPT ME ABREAST OF WHAT WAS GOING ON THROUGH OUT THE WHOLE PROCESS. HE KNEW WHAT HE WAS DOING AND EXPLAINED THINGS EXPERTLY. HE WORKED TIRELESSLY TO MAKE SURE THAT I GOT WHAT I WANTED AND THAT I WAS HAPPY AND SATISFIED THE WAY THINGS WERE GOING. HIS PROFESSIONALISM, UP BEAT ENTHUASSIM, FRIENDLESSNESS, KNOWLEDGE OF CARS AND THE BUSINESS, CARE FOR THE CUSTOMER AND THE SALE, IS A DEFINITE ASSET TO THE FAMILY OF FORD SALES PROFESSIONALS. I AM SO GLAD THAT I GOT HIM. I ALSO, WANT TO THANK THE REST OF THE SALES AND FINANCE TEAM THAT WORKED WITH US; MR. MARK BARTON, SALES MGR.; AND MR. JONATHAN ALTAMIRANO AND THE FINANCE TEAM. THEY DID AN OUTSTANDING JOB OF GETTING ME THE BEST DEAL POSSIBLE. I AM VERY PLEASED AND SATISFIED. WHERE THERE WAS A POINT OF CONCERN OR CONTENTION, IT WAS MUTUALLY RESOLVED TO ALL OF OUR SATISFACTION. THEY WORK WITH YOU. I HAD BEEN SHOPPING AROUND AND KNEW EXACTLY WHAT I WANTED, WHAT WAS AVAILABLE AND THE COST. WHEN MT. MORIAH GAVE ME THEIR DEAL ON THE TRUCK I WAS IN THE MARKET FOR, I SHOWED THEM ON PAPER WHERE I HAD A BETTER DEAL OFFER AT ANOTHER DEALER WITH A COPY OF “THEIR” WINDOW STICKER FOR COMPARISON. THEY IMMEDIATELY TOLD ME, “WE CAN GET THAT SAME TRUCK AND WE’RE GOING TO BEAT THEIR OFFER” AND THEY DID. WHAT GOOD SERVICE! I HIGHLY RECOMMEND TO ANYONE, FOR A SMOOTH, HASSLE FREE AND SATISFYING CAR BUYING EXPERIERENCE AND WAY OF DOING BUSINESS, GO TO DOBBS FORD ON MT. MORIAH IN MEMPHIS AND ASK FOR JERRY SANFORD, SALES ASSOCIATE; MARK BARTON, SALES MGR; AND JONATHAN ALTAMIRANO, FINANCE TEAM. THEY WILL TAKE CARE OF YOU. More
After being screwed around twice by Dobbs of WolfChase. I got suddenly stupid and made the mistake of calling Dobbs of Mt Moriah. Virgil said they just got a nice F350 dually in on a trade. It was clean and got suddenly stupid and made the mistake of calling Dobbs of Mt Moriah. Virgil said they just got a nice F350 dually in on a trade. It was clean and ran like a charm. When we got to the dealer, we were told it had a slight miss and smoked. They were going to check into that. Now Virgil has informed me that the truck needs a new motor. But they are willing to sell me the truck with a bad motor for 12,500.00 as is. I came there to buy a clean running truck. What the heck happened? Is there anybody at any of the Dobbs Fords that is not full of it? More
Tried really hard to buy a Ranger from these people. After almost an hour of archaic sales tactics of leaving me in a cubicle for long periods of time while the salesman "confered with his manager" (act After almost an hour of archaic sales tactics of leaving me in a cubicle for long periods of time while the salesman "confered with his manager" (actually drinking coffee and chatting up the receptionist when I walked out to the showroom), I still couldn't get straight answers to any of my questions. Salesman should empty his wastebasket of overflowing Wendy's wrappers if he's going to put customers back there in his cube too. I went to Gossett Mazda and bought a B4000 right after leaving Dobbs. More