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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
509 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 509 reviews

September 11, 2023

this establishment lacks professionalism. They wasted my time and did not check my car. They were rude and dismissive. I will not be returning to this place. More

by reem.bekhit.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
andrew, the manager for the service department, & heather
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Sep 11, 2023 -

reem.bekhit.7 responded

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Sep 15, 2023 -

AutoNation Ford Memphis responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1259 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 08, 2023

Everything was perfect. My car was ready ahead of the estimated time. The lady was very nice and helpful More

by shawnjprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Sep 12, 2023 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

Was able to schedule a service visit when it was convenient to me. Service writer was there and waiting for me at the appointment time. I had several items to review/repair and he took notes on eac More

by Hill.christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Aug 28, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

Great experience buying my new truck from Jonathan Metcalf. He also purchased my old truck. Both experiences we as good as I’ve had at a dealership. More

by johncrawford2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Metcalf
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Aug 28, 2023 -

AutoNation Ford Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Feel free to stop by if you ever need any more help.

August 15, 2023

The service writer Andrew was very nice and forthcoming about the time it would take to fix my car. fixed the problem. More

by carl.jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 19, 2023 -

AutoNation Ford Memphis responded

Hi Carl, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

We had the pleasure of trading with this dealer and they were very nice and easy to work with. They were also very professional. More

by Donnieanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Mustapha, Keauntae Harris
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Aug 14, 2023 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 03, 2023

The wait was almost three times lol bigger than promised, but they didn't charge me because they could not solve the problem More

by biltzlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Aug 07, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1259. We would appreciate the chance to turn your experience around.

July 29, 2023

The best ford dealership in Memphis Tennessee I always take my mustang gt there for maintenance no matter how big or small the problem More

by lilmike1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney savage
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Aug 01, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

excellent service repair. my car's battery keeps on draining. the auto mechanic did not just replaced the battery. he checked the entire electrical system to see if there is a More

by JuneG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jul 31, 2023 -

AutoNation Ford Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 24, 2023

They diagnosed the problem and serviced my car quickly with a new tire! I had to be on the road that morning, so it was great to have this kind of service. I like taking my car to this dealership. More

by Leslie. Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Jul 27, 2023 -

AutoNation Ford Memphis responded

Hi Leslie, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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