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AutoNation Ford Memphis - Service Center

Memphis, TN

4.3
338 Reviews

338 Reviews of AutoNation Ford Memphis - Service Center

Sort by
March 15, 2022

Great customer service! The phone answering service sucks- some lady from China?( I guess )told me to press eight and it didn’t even say AutoNation Ford. I pressed 8 then More

by Cathleenlaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 19, 2022 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (901) 209-1259 so we can assist you further.

March 14, 2022

I always get good service at this dealership. Wait time wasn't very long. I was in and out in about 1.5 hours. More

by shirvella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
House tech
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Mar 18, 2022 -

AutoNation Ford Memphis responded

Hello Shirvella, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2022

My service advisor, Andrew, was very knowledgeable and kind. The service was prompt and efficient. More

by alecwatts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
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Mar 18, 2022 -

AutoNation Ford Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

My salesman has always been helpful,he is Avery good young man.And my last two visits were very good .the two service reps were very nice and helpful ! More

by foxm33255@gmail.com / No Facebook page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.love my salesman / Andrew Howell Service rep / And A young lady that had on a PitBULL T-SHIRT , SHE'S FROM WEST MEMPHIS ,AR.
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Mar 11, 2022 -

AutoNation Ford Memphis responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 11, 2022

Great customer service. Every associate was pleasant. Answered all my questions. Will definitely come back again for an oil change More

by sagnlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
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Mar 14, 2022 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2022

I guess the best way to share a review, is to say that I don’t have any complaints. That is very uncommon these days. More

by Stevewhodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
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Mar 14, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

I appreciate that I wasn’t pressured into getting service I didn’t need. Seems honest More

by h.norville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Mar 10, 2022 -

AutoNation Ford Memphis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 06, 2022

Anytime I bring my car to your dealer they always take care of their business More

by c.bledsoe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot think of her name but she was a little short pretty white girl
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Mar 09, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 04, 2022

Every body was friendly, nice and efficient no issues to report on the service provided. So far so good. More

by Michelle_Har10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeVonté (I think?) and Ashley
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Mar 07, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

March 03, 2022

fast check in fast check out very efficient in their work best service crew in the last few years More

by johnbrogdon331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Report | Print
Mar 06, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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