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AutoNation Ford Memphis - Service Center

Memphis, TN

4.2
339 Reviews

339 Reviews of AutoNation Ford Memphis - Service Center

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May 04, 2023

Great customer service and honesty. They were very quick about my oil change as well as checking my breaks. Again Jeff and the techs greeted me as a Ford member family and took care of More

by hrmnreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Woodard and techs
May 08, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 24, 2023

Friendly and quick response to my problems over the last twelve years that I have owned my Edge. More

by mlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Apr 27, 2023 -

AutoNation Ford Memphis responded

Hello Mlag, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2023

They were clean and had good customer service and were nice. They were quick. Thanks More

by jenise.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Apr 21, 2023 -

AutoNation Ford Memphis responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I love this dealership when it comes to their service. I was in and out in a timely fashion. More

by ravenhillard80
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he has dreads…
Apr 04, 2023 -

AutoNation Ford Memphis responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 28, 2023

Great service this time. A Lot better than last time around. Almost got my confidence back, hope it continues. Got another appointment coming up, will see how it goes. Keep u More

by hbees61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 01, 2023 -

AutoNation Ford Memphis responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

They did a good job with this warranty work and oil change. They had the car about as long as I figured. More

by rhunter62
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 29, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

The staff at AutoNation Ford Memphis were friendly and helpful. Drop-off and pick-up were easy and went quickly. More

by BlueCaterpillar
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
unsure
Mar 28, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2023

It looks like this dealership finally respects the customer with much better client satisfaction. Keep up the improved service. More

by bbellamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Mar 27, 2023 -

AutoNation Ford Memphis responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2023

No problem this trip. Everyone was friendly and very professional. Didn’t take long to fix my truck. More

by Mphsinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Mar 21, 2023 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

March 16, 2023

The problem I have this time if you rotated my tires why didn’t you check the pressure in each tire all tires where off and because I had to return to work I couldn’t go back 👎🏽 thumbs down tire man. Over More

by Rhonda Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Mar 20, 2023 -

AutoNation Ford Memphis responded

Hi Rhonda, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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