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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

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October 24, 2022

The Service advisor was awesome very helpful and knowledgeable and provide helpful advise to my vehicle problem More

by erandle64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2022

Kind, professional, helpful and always available for any services that my car may need. Thanks More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services dept
Oct 27, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 18, 2022

Very professional, friendly, did help with all the problems. Appointment was fast, and solve all the problems. Very pleased. More

by joldp521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan Mesa
Oct 24, 2022 -

AutoNation Ford Miami responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 17, 2022

My MKC was involved in an accident in Ohio and I had to transport her to Miami since I had accepted a new position at a local University. Most of the work was done, but there was still a grinding that coul More

by april.marie.kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 23, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 23, 2022 -

april.marie.kennedy responded

Your universal dedication is APPRECIATED! If ever needed, I will call. Thank you!

October 16, 2022

Very Expensive oil change. Cost was close to $300. Car drove very rough after service. More

by l_johnson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Oct 22, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

October 14, 2022

Great Service! Orlando the Service writer was excellent! maintained communication with me through out the entire service process.. More

by 305f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Oct 19, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2022

No hubo entrega de factura por el trabajo realizado, no revisaron el aire las gomas More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name
Oct 13, 2022 -

AutoNation Ford Miami responded

Hola, Henry, lamentamos tu experiencia con nosotros aquí, pero nos complace que nos hayas informado sobre esto. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0141. Esperamos saber de usted.

Oct 13, 2022 -

Henry responded

NO ES NECESARIO HABLAR SOBRE ESTO, PUEDEN REVISAR EN SU SISTEMA Y VER QUE NO ME ENTREGARON UNA FACTURA POR EL TRABAJO REALIZADO. UNA DE LAS GOMAS ESTABA BAJA DE AIRE Y SALIÓ IGUAL QUE CUANDO ENTRÓ AL TALLER. ESO ESTODO

October 04, 2022

Muy buen servicio el representante que nos atendió ORLANDO muy eficiente y todo lo que nos ofrecieron lo hicieron More

by naranjolorente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Oct 11, 2022 -

AutoNation Ford Miami responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 11, 2022 -

naranjolorente responded

Gracias a ustedes

October 03, 2022

Dealers were approchable and easy to work with. They update you everytime and answers my inquiries More

by pinkmonster21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Andres
Oct 10, 2022 -

AutoNation Ford Miami responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

This dealership is great. I never wait for long and the associates are very helpful. More

by Doncareservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Oct 10, 2022 -

AutoNation Ford Miami responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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