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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

Sort by
June 03, 2022

Once my vehicle was towed to this location it was smooth sailing from that point forward. Service rep Juan Massa was the best, he called me as promised once diagnostic was complete & told me what was wrong More

by Archie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Massa
Jun 05, 2022 -

AutoNation Ford Miami responded

Hi Archie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

I have been coming ti this dealer for purchase maintenance and the body shop for many years. Always get great customer service. Always very helpful and looking out for customer. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Jun 02, 2022 -

AutoNation Ford Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

In and out. Quick and friendly service team. Orlando was very cordial and experienced. I will recommend it to my friends. More

by rpanarican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 02, 2022 -

AutoNation Ford Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

I’ve been going to this dealership for years. The service managers have always been honest with me. More

by DorisWilhelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Jun 02, 2022 -

AutoNation Ford Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2022

Juan Mesa did a great job in presenting me with solutions to my service needs More

by Arol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
May 29, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 25, 2022

Fast service,They work with you until finish your vehicle,recommend when your car needs maintenance More

by Janetguedes97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martínez
May 27, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 24, 2022

The service was very professional, friendly, and fast. Wait time was great and the service rep kept me updated on my trucks status. More

by Danilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
May 26, 2022 -

AutoNation Ford Miami responded

Hi Danilo, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

ORLANDO IS AN EXCELLENT SERVICE MANAGER. I HAVE KNOWN HIM FOR OVER 22 YEARS AND HE ALWAYS IS OUTSTANDING IN WORKING WITH YOU, I HAVE HAD VERY GOOD LUCK WITH THE TECHNICIANS, TOO. More

by edsagi010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ORLANDO
May 22, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 17, 2022

vary bad service did not fix the car it was a simple thing had to fix it myself in the dealer parking lot but still the dealer sold me a warranty xxxxing joke! More

by davidfort73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
orlando
May 19, 2022 -

AutoNation Ford Miami responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

May 13, 2022

Empleados profesionales, atentos, el concesionario muy amplio y con gran stop y variedades de vehículos y repuestos en general More

by crvm200729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 17, 2022 -

AutoNation Ford Miami responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

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