AutoNation Ford Miami - Service Center

Good as always is, good service from Orlando one of the best person that works there. best person that works there. More

Juan Mesa was very nice and keep me informed all the time on the status of my truck on the status of my truck More

All the service reps are super friendly and helpful and really take the time to help and explain everything. really take the time to help and explain everything. More

Juan Mesa the gentleman that assisted me was awesome. He helped me out by finding my service contract information, and insuring me that he would get me out of there in a reasonable time. It’s hard to find s helped me out by finding my service contract information, and insuring me that he would get me out of there in a reasonable time. It’s hard to find someone these days that provides that level of customer service and support. More

They were courteous polite and very informative. Also able to recognize my issues and we’re rectified able to recognize my issues and we’re rectified More

Anything over an hour for an oil change is too long with or without an appointment. Always seems to take 2-3 hours when I take my car in for oil changes. or without an appointment. Always seems to take 2-3 hours when I take my car in for oil changes. More

To buy a car no inventory. When taking your car to get fixed a simple switch for the window regulator took three days to get the car back. No loaner because they had no inventory so they sold their loaner fixed a simple switch for the window regulator took three days to get the car back. No loaner because they had no inventory so they sold their loaner cars. After four hours of waiting in the waiting room we discovered this told them perhaps we can come back tomorrow I’ll have someone pick us up. Again three days later I had to call them to find out the status as they where suppposed to text us when the car was ready. Never happened. Only reason I gave two stars instead of one star was because they took care of two recalls the car had. More