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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

Sort by
November 22, 2021

Prompt, efficient, Juan Mesa was hands on in providing excellent customer service. Kept me informed during my service visit More

by JFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
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Nov 25, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at AutoNation Ford Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2021

Great service. Customer service agents provided me with excellent service. On time and very professional More

by Lrmmorel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon, Sydney Thorp
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Nov 24, 2021 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 18, 2021

Orlando is a great rep for this Ford dealer. Very helpful and attentive. Good Job! More

by Erick G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Nov 22, 2021 -

AutoNation Ford Miami responded

Hi Erick, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Always in top of everything client needs. Pho calls follow up amazing. Orlando my rep. More

by Ray Casillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martínez R
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Nov 19, 2021 -

AutoNation Ford Miami responded

Hi Ray, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 12, 2021

Hugo is a great rep for this Ford dealer company. He is helpful, professional and gives excellent service. Ford dealer is lucky to have such a great caring person! More

by Bertha Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Paniagua
Report | Print
Nov 15, 2021 -

AutoNation Ford Miami responded

Hello Bertha, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2021

Took care of my transmission cable and made sure to keep me informed. Applied my extended warranty. More

by alima08319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Delgado
Report | Print
Nov 15, 2021 -

AutoNation Ford Miami responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 04, 2021

Always excellent. This they worked real hard to get part. Ford in Detroit drop ball didn't ship part when they said. More

by Johnrdinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo, in service
Report | Print
Nov 08, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2021

I took my 2019 Ford ranger for service at automation, I was taken care by Hugo he explain all my options and then took my truck to service where everything that needed to be done was taken care of in a tim More

by Mperez252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Nov 06, 2021 -

AutoNation Ford Miami responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

November 01, 2021

Good, excelente, buen servicio,rápido y muy eficiente. Muy bueno trato y respeto hacia el cliente More

by Yuma.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Report | Print
Nov 04, 2021 -

AutoNation Ford Miami responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 01, 2021

Was charged for a repair .... but the car had the same issue...had to take it somewhere else ...did not refunded my money More

by enri7845
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
Nov 03, 2021 -

AutoNation Ford Miami responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Miami. Please call our General Manager at (305) 707-0141 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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