AutoNation Ford Miami - Service Center

Juan Mesa is the best service personal to have. He is very professional, helpful and considerate with client's time. He goes beyond the call of duty! very professional, helpful and considerate with client's time. He goes beyond the call of duty! More

Juan Mesa, at Miami Ford has been my Service writer for almost 10 years. He has always given me the utmost respect and professional and efficient service. Whatever maintenance my car needed, he took care o almost 10 years. He has always given me the utmost respect and professional and efficient service. Whatever maintenance my car needed, he took care of it for me. I trust him totally. Juan Mesa and Miami Ford are like family to me. Thank you Juan and Thank you Miami Ford. God Bless You Abundantly More

Orlando Martinez R has great customer service skills. I will recommend Orlando and your service department to all my friends. Till next service visit Orlando will recommend Orlando and your service department to all my friends. Till next service visit Orlando More

I think the dealership overall is okay. I think it depends on who you work with as to what your customer service experience will be, because sometimes it has been better than other times. So that woul depends on who you work with as to what your customer service experience will be, because sometimes it has been better than other times. So that would just come down to the representative’s personal customer service skills. More

EXCELLENT SERVICE. JUAN MESA IS SUPER HELPFUL AND WHEN ASKED ABOUT SOMETHING, MR. MESA GOES BEYOND. MY CAR WAS SERVICED ON TIME AND I WAS KEPT INFORMED. ASKED ABOUT SOMETHING, MR. MESA GOES BEYOND. MY CAR WAS SERVICED ON TIME AND I WAS KEPT INFORMED. More

The dealership personnel are attentive and the service was prompt. I was quite pleased with the efficiency of folks who worked on my very old vehicle. was prompt. I was quite pleased with the efficiency of folks who worked on my very old vehicle. More

My appointment was at 7:30am, service advisor (Arnoldo) on point. My car was ready within 2 1/2 hours. Courteous & professional. Highly recommend dealer. on point. My car was ready within 2 1/2 hours. Courteous & professional. Highly recommend dealer. More

I want to thank Tommy and usif for incredible patience and courtesy on assisting us for obtaining a vehicle that met our needs and beating other dealer prices and rates. This was a long journey. Thank you and courtesy on assisting us for obtaining a vehicle that met our needs and beating other dealer prices and rates. This was a long journey. Thank you gentlemen More

To whom this may concern, my name is Orlando Gonzalez see old invoice of 943202. I have been trying to get a measly refund of $240 for a service that you already had charged me for and paid since November 2 old invoice of 943202. I have been trying to get a measly refund of $240 for a service that you already had charged me for and paid since November 2020. I cannot believe that a company of your statue would take this long to reimburse a client for a measly $240 back to their credit card. Your service advisor Orlando Martinez has been great in working with me, but unsuccessfully been able to have your management return my funds back, or so he said. If your management team can reach me for an explanation it would be nice. I am a loyal FORD customer that has purchased several FORDs in my life time, but this is small credit issue is ridiculous. More