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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
508 Reviews

508 Reviews of AutoNation Ford Mobile - Service Center

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March 01, 2023

Ryan was very helpful and always makes me feel comfortable with my decisions. I tell all my friends about AutoNation Ford. More

by JohnMMontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Mar 05, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 24, 2023

Fast and friendly service and they took time to work me in for my repair More

by patrick.brewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2023

Service was good efficient friendly got job done will come back good job again 5 star More

by nivlawest1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 11, 2023 -

nivlawest1911 responded

None noted

Feb 11, 2023 -

nivlawest1911 responded

Good job

February 04, 2023

First I would like to thank the entire Service Department at AutoNation Ford Mobile. I Would lik÷ to especially thank Ms. NICOLE PARKER she handled my repair with Courteous and Consistent Professionalism at More

by tawannas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICOLE PARKER
Feb 07, 2023 -

AutoNation Ford Mobile responded

Hi Tawannas, thank you for your kind review; we are happy to pass along your comments to Nicole here at AutoNation Ford Mobile! Feel free to stop by if you ever need any more help.

February 01, 2023

When I got there the computers were down. But they got in and out a lot faster then I thought they could. Very satisfied with them They were great More

by Jeff44432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2023 -

AutoNation Ford Mobile responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Tyler was very helpful. He set up my appointment, gave me the estimated timeline for the repairs, and kept me updated throughout the process. More

by United
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Feb 03, 2023 -

AutoNation Ford Mobile responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 18, 2023

It took over an hour to get a simple oil change and the cost was way beyond what I expected More

by Sandi Sands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 22, 2023 -

AutoNation Ford Mobile responded

Hello Sandi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

January 16, 2023

Was not helpful at all. Still having the same problem. I'm very disappointed in the service I received More

by Sheldonruss1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 19, 2023 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (251) 202-2016. We'd appreciate the chance to make your experience a positive one.

January 13, 2023

My 2006 Ford F-150 was running bad and had an oil and antifreeze leak. It also had some other issues, but it has held up good for a 2006 model. I spoke with the service representative Chris and he was ve More

by Johnny Sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adam's
Jan 17, 2023 -

AutoNation Ford Mobile responded

Hi Johnny, thanks so much for the warm recommendation of the team here at AutoNation Ford Mobile. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Easy to schedule service. Convenient and easy in and out. Very professional and helpful service managers and technicians. More

by Markanewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jan 17, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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