AutoNation Ford Mobile - Service Center

Get in line and follow up. Have an appointment for service? Make sure they’re ready to look at vehicle. Need to keep for a few days? Best rent your own vehicle- no loaners?!? O Have an appointment for service? Make sure they’re ready to look at vehicle. Need to keep for a few days? Best rent your own vehicle- no loaners?!? Or free rentals?!?! Then several calls for escalation. In the end our return service call was excellent. Brought car in ahead of appointment and returned next business day. They redeemed themselves with follow up service appointment. Likely will purchase vehicle and be married to this dealership for future service but first time visitors beware. May require extra follow up on your behalf to be sure you get device your entitled too. More

Automation fixed my problem in a professional and timely manner. I would recommend their service department manner. I would recommend their service department More

I have been very satisfied with AutoNation Ford of Mobile since purchasing my Edge from them in May, 2017. They have been servicing and maintaining my 2017 Edge too. since purchasing my Edge from them in May, 2017. They have been servicing and maintaining my 2017 Edge too. More

I went to get a service on my vehicle. The service advisors were polite and thorough. The service advisors were polite and thorough. More

What I am thankful for is that, after dropping off my Car, I was able to wait just for 1 week & a half, to pick up my Car. I was happy about it. Car, I was able to wait just for 1 week & a half, to pick up my Car. I was happy about it. More

Took care of all the problems in a timely manner, good communication, I’ll use them again communication, I’ll use them again More

I made an appointment with their service dept it was two weeks out and they call me at 5:30 the day before to cancel saying they don't have enough techs to perform the work. Ok so they rescheduled me for th weeks out and they call me at 5:30 the day before to cancel saying they don't have enough techs to perform the work. Ok so they rescheduled me for the next week and I drop my vehicle off and the service adviser tells me it will be 5-7 days before they can diagnose the problems and then order parts etc. I have bought lots of vehicles from this dealership but that's it for me... More

EXCELLENT SERVICE. VERY PROFESSIONAL. VERY COURTEOUS. VERY FRIENDLY. I WILL RECOMMEND OTHERS IN THE FUTURE. VERY PROFESSIONAL. VERY COURTEOUS. VERY FRIENDLY. I WILL RECOMMEND OTHERS IN THE FUTURE. More

I found that the service was not finished or even started as promised. When I questioned the gap of time, I was met with “I got you in here before the other dealers.” Hence he was doing a favor for me and I as promised. When I questioned the gap of time, I was met with “I got you in here before the other dealers.” Hence he was doing a favor for me and I should be quiet and pay up. I didn’t really get a good vibe about the experience… So, if I don’t have to… I will not be back there, at all. Maybe, it’s just me… but, it’s my opinion that matters since I payed 2100 (and some change) for a friggin 150.00 (really not worth more than that) part. 1400.00 in labor (that is just RICH). There was no work done to the vehicle for perhaps 5 days when 2 days was the projected timeframe. I do not really have concern for others vehicles when it’s my vehicle that I’m not driving. More

They always provide me with a quick appointment and follow up to make sure I’m satisfied with the services rendered. The entire staff is very thoughtful and professional. follow up to make sure I’m satisfied with the services rendered. The entire staff is very thoughtful and professional. More