AutoNation Ford Mobile - Service Center

drive up someone there to check you in to start process with problem or car with problem or car More

Nicole Parker was very professional and helpful, she kept me informed during the process. I purchased a 2012 ford escape in 2012, this is the first time I've had to leave it at the shop to be serviced. Over me informed during the process. I purchased a 2012 ford escape in 2012, this is the first time I've had to leave it at the shop to be serviced. Over the last ten years I only had to have basic service. It's a good vehicle and they always provided excellent service. More

Get in line and follow up. Have an appointment for service? Make sure they’re ready to look at vehicle. Need to keep for a few days? Best rent your own vehicle- no loaners?!? O Have an appointment for service? Make sure they’re ready to look at vehicle. Need to keep for a few days? Best rent your own vehicle- no loaners?!? Or free rentals?!?! Then several calls for escalation. In the end our return service call was excellent. Brought car in ahead of appointment and returned next business day. They redeemed themselves with follow up service appointment. Likely will purchase vehicle and be married to this dealership for future service but first time visitors beware. May require extra follow up on your behalf to be sure you get device your entitled too. More

Automation fixed my problem in a professional and timely manner. I would recommend their service department manner. I would recommend their service department More

I have been very satisfied with AutoNation Ford of Mobile since purchasing my Edge from them in May, 2017. They have been servicing and maintaining my 2017 Edge too. since purchasing my Edge from them in May, 2017. They have been servicing and maintaining my 2017 Edge too. More

I went to get a service on my vehicle. The service advisors were polite and thorough. The service advisors were polite and thorough. More

What I am thankful for is that, after dropping off my Car, I was able to wait just for 1 week & a half, to pick up my Car. I was happy about it. Car, I was able to wait just for 1 week & a half, to pick up my Car. I was happy about it. More

Took care of all the problems in a timely manner, good communication, I’ll use them again communication, I’ll use them again More

I made an appointment with their service dept it was two weeks out and they call me at 5:30 the day before to cancel saying they don't have enough techs to perform the work. Ok so they rescheduled me for th weeks out and they call me at 5:30 the day before to cancel saying they don't have enough techs to perform the work. Ok so they rescheduled me for the next week and I drop my vehicle off and the service adviser tells me it will be 5-7 days before they can diagnose the problems and then order parts etc. I have bought lots of vehicles from this dealership but that's it for me... More

EXCELLENT SERVICE. VERY PROFESSIONAL. VERY COURTEOUS. VERY FRIENDLY. I WILL RECOMMEND OTHERS IN THE FUTURE. VERY PROFESSIONAL. VERY COURTEOUS. VERY FRIENDLY. I WILL RECOMMEND OTHERS IN THE FUTURE. More