AutoNation Ford Mobile - Service Center

Nicole was my service advisor. She was efficient, organized, and great at communicating with me about the recall work done on my Escape. She was efficient, organized, and great at communicating with me about the recall work done on my Escape. More

Tyler managed repairing my Expedition in a timely, efficient manner. I appreciate the service I received. efficient manner. I appreciate the service I received. More

Nicole was very helpful and informative. The service was done in a timely manner. Thanks Autonation The service was done in a timely manner. Thanks Autonation More

Nice staff, clean facility and great customer service. My Pickup truck was ready 3 days earlier than expected. I am very pleased. My Pickup truck was ready 3 days earlier than expected. I am very pleased. More

Excellent Service Department. Had my truck towed in overnight. They called within 30 minutes of opening with the diagnosis and had it fixed before lunch time. Had my truck towed in overnight. They called within 30 minutes of opening with the diagnosis and had it fixed before lunch time. More

My service experience was great. I was greeted very quickly, I had some questions and they were all answered. I was greeted very quickly, I had some questions and they were all answered. More

Great customer service, very friendly and quite informative about issues related to my vehicle. They always offer great service, I service my car all the time. informative about issues related to my vehicle. They always offer great service, I service my car all the time. More

Cameron kept me informed and up to date on the progress of the repairs to my vehicle. of the repairs to my vehicle. More

Very professional, gets the job done make sure they get the right parts for your vehicle. the right parts for your vehicle. More

very disappointed in the amount of time it took to get my vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only to be told that it will take a week for them to order the part(s). I was inform I would receive a phone call when the dealer receive the part,I never got a call back, call service dept several time, never to talk to my service adviser, I was told we will leave him an email, text and my phone number so finally I drove back to dealership and spoke to service adviser and the part had not arrived. Finally I had a complete brake failure. I call the 1 800 number on the recall letter inquiring why it's taking so long to get my Suv repaired and I have no BRAKES. The person I was on the phone with call the dealership and service adviser ask if I can make it to the shop. So I drop my Suv off 27 sept 2022 , repairs completed on 28 sept ready for pickup. Once I was able to get my vehicle in the shop, repair service was excellent More