AutoNation Ford Mobile - Service Center

very disappointed in the amount of time it took to get my vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only to be told that it will take a week for them to order the part(s). I was inform I would receive a phone call when the dealer receive the part,I never got a call back, call service dept several time, never to talk to my service adviser, I was told we will leave him an email, text and my phone number so finally I drove back to dealership and spoke to service adviser and the part had not arrived. Finally I had a complete brake failure. I call the 1 800 number on the recall letter inquiring why it's taking so long to get my Suv repaired and I have no BRAKES. The person I was on the phone with call the dealership and service adviser ask if I can make it to the shop. So I drop my Suv off 27 sept 2022 , repairs completed on 28 sept ready for pickup. Once I was able to get my vehicle in the shop, repair service was excellent More

Chris as ALWAYS was on top of the service of my vehicle. I can count on him and AutoNation Ford service team to get it done right the first time. Thank you Chris. I can count on him and AutoNation Ford service team to get it done right the first time. Thank you Chris. More

Nicole did a great job getting our car in and called us in when the service was complete. She had paperwork ready when I arrived. in when the service was complete. She had paperwork ready when I arrived. More

Gabrielle was great, work done was great and done in a timely manner, very good. timely manner, very good. More

My service professional was so sweet; just a joy to talk to! My service was performed quickly but throughly, and my truck was sqeaky clean when I got it back. My truck was ready ahead of time, and I was ab to! My service was performed quickly but throughly, and my truck was sqeaky clean when I got it back. My truck was ready ahead of time, and I was able to use my points to pay for my service. I wouldn't take my vehicle anywhere else! More

Fast found the issue and fix my truck what wasn't covered under warranty was priced reasonable under warranty was priced reasonable More

Dealership is always clean, friendly staff, prompt service plenty of options for snacks while you wait. service plenty of options for snacks while you wait. More

They seemed very responsible when dealing with me and resolving the setback that occurred. In a few words, the attention was first class. resolving the setback that occurred. In a few words, the attention was first class. More

Nicole was a wonderful service advisor. She was very helpful. The call center needs to be routed to the dealership. She was very helpful. The call center needs to be routed to the dealership. More

I had an appointment for one vehicle to be serviced, but Tyler worked in my second vehicle the same day on short notice. Tyler worked in my second vehicle the same day on short notice. More