Back

AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

Sort by
September 13, 2022

Went for a oil change. it was a very successful 👏. The girl that h elped me was very nice More

by robinfarnell
Recommend Dealer
Yes
Employees Worked With
Do not have her name
Sep 18, 2022 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 13, 2022

Was able to get oil changed and be on my way in an hour. Good service More

by Wanda948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Sep 16, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 13, 2022

They always get done only what is needed and nothing more at a reasonable price and time. More

by jwgerheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Sep 18, 2022 -

AutoNation Ford Mobile responded

Hi, thank you so much for your positive comments about AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2022

Great service department and everyone very helpful and knowledgeable. Clean waiting area and , good coffee. More

by mbgreen72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Sep 14, 2022 -

AutoNation Ford Mobile responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2022

I purchased chevy equinox in February 2022 , back to the dealership on August to get service to my truck . it is great service department and everyone very helpful More

by Waseem Gadalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CUSTOMER SERVICE
Sep 14, 2022 -

AutoNation Ford Mobile responded

Hi Waseem, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

I think that ryan in the service department should be fired, he did not file the appropriate paperwork for the insurance to pay the car and left us responsible for a couple grand bill, due to his neglige More

by Miss diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Sep 14, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Mobile take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (251) 202-2016 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 08, 2022

I WAS TOLD I WOULD BE IN AND OUT UNDER AN HOUR WITH SETTING A APPOINTMENT ,HAD TO WAIT BECAUSE OF A TOOL ISSUE IN THE MAINT. SHOP AND WAS NOT COMMNICATED TO ME AFTER 50 MINUTES WAITING ,WE DONT TREAT O More

by jtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Grove
Sep 12, 2022 -

AutoNation Ford Mobile responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

September 08, 2022

Service department delivered on fixing recalled backup camera that 2 other dealerships could not do. Tried to work with other dealerships for 2 years and numerous attempts to get it corrected, AutoNation More

by coxwellfamily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 12, 2022 -

AutoNation Ford Mobile responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 03, 2022

Just took my beautiful 2013 Taurus to AutoNation Ford for 6 month service. Excellent work, completed in about an hour. More

by Lola B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Sep 08, 2022 -

AutoNation Ford Mobile responded

Hi Lola, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

The service department completed all task required in a timely manner. Plus pointed out possible future issues and replaced all recall items without me asking them to do so. More

by Mil Fly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Sep 08, 2022 -

AutoNation Ford Mobile responded

Hi Mil, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
24
...