Back

AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

Sort by
September 02, 2022

Okay dealership but nothing to rave about. Get my service and then go home. Just ok. More

by stevengonzalezv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Sep 06, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 01, 2022

They got me in at the scheduled time and I really appreciate that thank you More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi
Sep 06, 2022 -

AutoNation Ford Mobile responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 30, 2022

Tyler Rush is my Service Advisor, he did an excellent job keeping me informed throughout the entire process and kept his team engaged with my needs. The parts specialist Ray went above & beyond to explain wh More

by joe.martin00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Tyler, Jerry
Sep 03, 2022 -

AutoNation Ford Mobile responded

Hi Joe, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2022

Had 2016 Explorer towed to dealership with broken water pump. I had called ahead and made an appointment so they were expecting me. Received confirmation email of my appointment. Was assigned an “adviser”. More

by SraA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, many others who answered phone and took appointment
Sep 01, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 28, 2022

Poor customer service and extremely poor service at the the service department. Don’t waste your time to make a appointment because your vehicle will sit for days. More

by Kendall Molsbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My 3rd service advisor cared
Sep 01, 2022 -

AutoNation Ford Mobile responded

Hi Kendall, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

August 26, 2022

Dealer sales and service has always been good and satisfactory including the employees and other personnel More

by cogginadjusting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Aug 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 24, 2022

I love my Ford Expedition, I wish they had a better organized service department. They "Scheduled" my recall correction knowing they don't even have the parts to repair it. Left my car for a day and it More

by mika78
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Entire Service Department
Aug 27, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 24, 2022

They are very professional and always complete the service timely in a friendly way that make you want to go back. More

by dahl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 27, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Christopher was able to get my truck serviced very quickly. I have always had very good feed back and service with Chris More

by jerry.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 26, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

I had no issues with them - they took good care of my baby and returned her all shiny and clean and with my back lift gate all fixed like they promised! Minor issue in they couldn't replace the backup ca More

by Jenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm bad with names, sorry!
Aug 26, 2022 -

AutoNation Ford Mobile responded

Hi Jenna, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

...
25
...