AutoNation Ford Mobile - Service Center
Mobile, AL
506 Reviews of AutoNation Ford Mobile - Service Center
Everyone at the dealership is so customer friendly and is so professional. They greeted me with a smile and was very knowledgeable about what needed to be done with my car. so professional. They greeted me with a smile and was very knowledgeable about what needed to be done with my car. More
In the past years I have purchase 4 brand-new vehicles from your dealership and since July 2022 I’ve had to have service on one of them the service has been very very poor I am totally dissatisfied and m from your dealership and since July 2022 I’ve had to have service on one of them the service has been very very poor I am totally dissatisfied and my car is still not fixed the service agent and the service manager all they want to do is argue of why my car is not fixed instead of fixing it I am very dissatisfied with that type of treatment they were rude both of them Tyler the agent and Jerry the service manager very rude can’t believe it the way I’ve been treated I can’t roll my window down I went to the bank drive thru the day after they said they fix it and the window wouldn’t roll back up it took my husband a hour before he could get it to go up I am disgusted with auto nation service department Doug and Jackie Williams More
As an owner of a ford product and having it serviced, I received the quality service and professionalism I expected. I rate my overall visit an A+ received the quality service and professionalism I expected. I rate my overall visit an A+ More
Nichol Parker,service rep, was great & professional! She kept me posted as to what was going on & had my truck finished to fit my schedule. This was second time I have dealt with Nichol. She is great! She kept me posted as to what was going on & had my truck finished to fit my schedule. This was second time I have dealt with Nichol. She is great! More
I have a Honda Accord with an AutoNation Service Agreement. I use the service department at Ford AutoNation for my Honda because of the great customer service! Agreement. I use the service department at Ford AutoNation for my Honda because of the great customer service! More
Initially there was some confusion about the terms of my Ford Premium Manufacturer’s Extended Warranty. My Service Advisor, Cameron, provided excellent customer service. My vehicle was towed from my office Ford Premium Manufacturer’s Extended Warranty. My Service Advisor, Cameron, provided excellent customer service. My vehicle was towed from my office to AutoNation Ford, and my same day rental was reserved as promised. My husband, a retired mechanic and I were pleased with the repairs. . More
The staff are very courteous. The facility is a very welcoming atmosphere. They take care of all my car needs and provide helpful advice. The facility is a very welcoming atmosphere. They take care of all my car needs and provide helpful advice. More
Great auto service experience! Immediately impressed by timely check-in that didn't require 20 questions. The customer waiting area was modern, spacious, & clean. Chris had my vehi Immediately impressed by timely check-in that didn't require 20 questions. The customer waiting area was modern, spacious, & clean. Chris had my vehicle ready for pick-up 30 minutes earlier than expected. The check out experience was quick and painless. The whole experience was surprisingly pleasant. The facility and people were welcoming. Far superior experience to the "old days" when I purchased my used vehicle at this same dealership ( previous management) More