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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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August 18, 2022

Everyone at the dealership is so customer friendly and is so professional. They greeted me with a smile and was very knowledgeable about what needed to be done with my car. More

by aprillashaundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but it was a lady
Aug 23, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

In the past years I have purchase 4 brand-new vehicles from your dealership and since July 2022 I’ve had to have service on one of them the service has been very very poor I am totally dissatisfied and m More

by Jdwgifts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry and Tyler
Aug 23, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Mobile take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 04, 2022 -

Jdwgifts responded

I’ve called the general manager several times in the past few weeks and he still hasn’t returned my call I still can roll my window down to go do my banking are to get something to eat this is very upsetting pkeae try and help me they did order a part and told my husband to put it in and it didn’t work 😌😌😌😌

August 16, 2022

As an owner of a ford product and having it serviced, I received the quality service and professionalism I expected. I rate my overall visit an A+ More

by shorty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron, Groves
Aug 17, 2022 -

shorty responded

Everyone I encountered at this dealership was on point and professional, I am very pleased with the results of the work that was done on my car. Thank You

Aug 17, 2022 -

shorty responded

Can you change my screen name shorty to Clara, I don't know why I didn't do it that way. I'm not use to messaging or texting.🤔

August 12, 2022

Nichol Parker,service rep, was great & professional! She kept me posted as to what was going on & had my truck finished to fit my schedule. This was second time I have dealt with Nichol. She is great! More

by jlyons5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichol Parker
Aug 17, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

I have a Honda Accord with an AutoNation Service Agreement. I use the service department at Ford AutoNation for my Honda because of the great customer service! More

by BBowen1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby is great!
Aug 17, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Mobile. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 09, 2022

Great job thanks Ryan had me in and out quickly called me with updates to let Me know what was going on More

by Coachsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 12, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

Initially there was some confusion about the terms of my Ford Premium Manufacturer’s Extended Warranty. My Service Advisor, Cameron, provided excellent customer service. My vehicle was towed from my office More

by Extended Warranty Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 11, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

The staff are very courteous. The facility is a very welcoming atmosphere. They take care of all my car needs and provide helpful advice. More

by Sheila lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Aug 11, 2022 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us, Sheila! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2022

All staff were friendly. Nicole communicated with me throughout the entire time of my vehicle being serviced. More

by Pamelamcadory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 08, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Great auto service experience! Immediately impressed by timely check-in that didn't require 20 questions. The customer waiting area was modern, spacious, & clean. Chris had my vehi More

by terrystephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 07, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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