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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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August 04, 2022

I had a very positive experience in the Service department at AutoNation Ford in Mobile, Al. I brought my car in for a recall notice and I got an oil change and tire rotation too. Cameron was my c More

by jackiewallace98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Aug 07, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 29, 2022

My service advisor Tyler Rush is extremely competent and knowledgeable and took very good care of me. More

by lloyd-5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
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Aug 02, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

I understand they may have been short staffed. I put my truck in by appointment on Monday July 18 7:am, Was told they didn't see it till the the 21st that was 4 days I was without it. Told Friday More

by jag95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember his name
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July 28, 2022

I had a very good experience,my car was ready in a timely manner, I have never dealt with auto nation , but my first experience was great. More

by Katrina Pharr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 01, 2022 -

AutoNation Ford Mobile responded

Hi Katrina, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 28, 2022

I came in for a recall on my vehicle. Cameron was pleasant to work with. He does a good job and has a great haircut. More

by charles.stewart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Aug 01, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 27, 2022

The service dept at this location is always friendly and accommodating. Short wait times and respectful of our property. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
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Jul 30, 2022 -

AutoNation Ford Mobile responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 30, 2022 -

Maria responded

Pleasure doing business with this location.

July 25, 2022

Autonation Ford Mobile, Alabama has a great service department as well as a great sales and finance staff,very easy to work with. More

by emyers610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
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Jul 27, 2022 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 23, 2022

I take my car for routine maintenance and the service has always been great at AutoNation! More

by D. Dunson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabrielle Frost
Report | Print
Jul 26, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 22, 2022

From the first phone call to the time I drove out, I was so taken care of. More

by PamH 45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jul 26, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 17, 2022

The buying experience was fine. I’ve been 3 times to the service department and been dissatisfied each time. More

by Reed.Ortmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Adams
Report | Print
Jul 19, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (251) 202-2016 at your earliest convenience and we will do our best to resolve this with you.

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