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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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June 02, 2022

My oil was changed promptly. Chris Adams double checked my tires for me. I was very satisfied with Chris Adams' attention to detail and my service in general. More

by Karen Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Jun 03, 2022 -

AutoNation Ford Mobile responded

Hi Karen, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 02, 2022

Everything was done in time that was said that it would be done and it was More

by gdcreal
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 05, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 01, 2022

My change engine oil light came on the day before I was to leave for a lengthy trip. So, without an appointment, I drove to the dealership and they worked my car into the lineup. They also checked my tir More

by jjlambard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 02, 2022 -

AutoNation Ford Mobile responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2022

Sales process was fine - no problem and the salesman knew his stuff. The first salesman was very uninformed but met another who was good. Service has been disappointing. More

by Mlpatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron ?
May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

May 28, 2022

My visit to Auto Nation Ford was pleasant. Customer service was good. I bought my sister with me to get my truck service and she left with a new car. More

by smilez4sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and Latoria (Cowboy) Byrd
May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

Customer service was great. Dealership needs to work on repair and parts timing - too long- 3 weeks More

by patsy.williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabby
May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

not very friendly, very poor customer service. Had to wait over 2 hours. had to wait for someone to process me in More

by thomashy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
May 26, 2022 -

AutoNation Ford Mobile responded

Hi Thomashy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 24, 2022

Very friendly and always get the service performed on time. Chris does a good job. More

by dahl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 26, 2022 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2022

The rep who checked me in kept me updated throughout the process and answered all of my questions! They are very professional!! More

by bamasilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
May 21, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 21, 2022 -

bamasilcox responded

Thank you

May 19, 2022

They are friendly efficient and service minded. We don’t even live in Mobile but when we come here we like to have our Lincoln serviced here More

by Brwilliams191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 21, 2022 -

AutoNation Ford Mobile responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

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