Back

AutoNation Ford Mobile - Service Center

Mobile, AL

4.3
509 Reviews

509 Reviews of AutoNation Ford Mobile - Service Center

Sort by
May 11, 2022

Took my 2018 Ford escape to have a issue fix and Gabby in the service department was very friendly and professional and had my vehicle repaired and back to me in the same day. Every time I go to AutoNation F More

by Fallout76queenkiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbie
May 13, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

I’ve purchased two diesel F-250s from this dealership, and I only trust them with maintenance and repairs. This has been the friendliest and most professional dealership and shop that I’ve worked with. Th More

by Junk Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
May 12, 2022 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

Very nice people but very slowly progress but I do have faith have a nice day and stay blessed 🙏 please hurry More

by Charde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miss Abby
May 08, 2022 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

May 04, 2022

They were very helpful about letting us know what had to be done with the recall on the truck More

by Ttownfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
May 07, 2022 -

AutoNation Ford Mobile responded

Hi, we are glad we could help! If you ever need help, just give us a call. Happy motoring!

April 21, 2022

The service was great all of the employees are great l will definitely keep going back More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Lamb, Jeff Phillips
Apr 25, 2022 -

AutoNation Ford Mobile responded

Hi Dennis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2022

Always great and friendly service! They always greet with and smile and willing to help with any of your needs. More

by mbrittnee41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald and Andrea
Apr 21, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2022

Nicole in service was very friendly and completed all my requests. My truck was well taken care of More

by Sx3ran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 19, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 12, 2022

I purchased a Lexus RX 350 six weeks ago from this dealership. They told me I had a 90 day warranty. My car would not start when I tried on Saturday. When I called the dealership on Monday they said t More

by Rickmcvey554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Dana, Ernest Lamb, Jimmy Sunderland
Apr 15, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

Apr 15, 2022 -

Rickmcvey554 responded

I left a voicemail for the general manager two days ago, but he/she has never returned my call. So far you’re striking out. Your lack of customer service continues. Very disappointed with your company. I would discourage anyone from purchasing from you.

April 05, 2022

Quality and timeliness of work performed. Staff was welcoming and supportive. Was kept informed about our vehicle's status and needs. More

by Jwillisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi
Apr 08, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Staff is polite, friendly and helpful. The young man who helps us goes out of his way to answer all our questions and always has a smile. When we pull in to the service area we know he More

by rjgronzo49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris service counter
Apr 08, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

...
33
...