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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
506 Reviews

506 Reviews of AutoNation Ford Mobile - Service Center

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March 05, 2022

Chris Adams is always upfront with the cost when I come in for a service on one of my families cars. He makes sure I know when the best time to come and not have a long wait and if I need to leave the car, More

by bdbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Mar 07, 2022 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2022

I had a couple of recalls on my vehicle. I had tried on three occasions to get work done. Finally, got a service tech , GABBY, who was very helpful in getting job done, She was Very profess More

by shunt5912
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabby
Mar 07, 2022 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

Easy to plan on my service work, upon arriving the service personnel were prompt, helpful and gave me an approximate time based on their current work load. My personal attendant at the deal shop Nicol More

by rjmduhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 07, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! If you ever need help, just give us a call. Happy motoring!

February 28, 2022

Everyone was very professional, the facility was neat, clean and comfortable. I was very satisfied with the work on my vehicle. More

by Jaymeme1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Mar 03, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 27, 2022

Chris is the BEST! ! ABSOLUTELY the fastest, and the most professional!!!! They get you in and out and paperwork in hand! More

by Bking616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 01, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. If you have any further questions, please don't hesitate to reach out!

February 25, 2022

Chris has always done me a good job in taking in my trucks for service as well as communicating when and how much it will be. More

by jerry.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 02, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2022

They have done all maintenance and repairs on our F-150. Michelle was always great. They help us keep the truck in tip top condition. More

by Michelle M
Recommend Dealer
Yes
Employees Worked With
Chris Adam’s
Feb 23, 2022 -

Michelle M responded

Thanks for helping us keep our F-150 in tip top shape

February 21, 2022

In and out no problems everyone was professional. Cam'ron was knowable and answered questions. More

by edgillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 24, 2022 -

AutoNation Ford Mobile responded

Hi Edgillis, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 21, 2022

The sales process -great. Service is horrible! No one knows what's going on. They don't keep you informed or return phone calls More

by Shannonshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 24, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 19, 2022

Disappointed in service, set up an appointment 7 days ahead of time and it took them 4 days to tell me my truck has a bad hub bearing and they didn’t have one and that it’s on order. 5 day later I call a More

by bartlomax
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Adams
Feb 22, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (251) 202-2016 to discuss what we can do to help.

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