AutoNation Ford Mobile - Service Center

My service advisor, Christopher Adams, did an excellent job. Friendly, quick, efficient service that I have grown accustomed to in the 25 plus years I have been taking my vehicles to Autonation Ford of Mob job. Friendly, quick, efficient service that I have grown accustomed to in the 25 plus years I have been taking my vehicles to Autonation Ford of Mobile, AL for service. More

I had the pleasure of dealing with Mr. Reyner and he was great. He was very personable. His attitude was great. He had me in and out in no time. great. He was very personable. His attitude was great. He had me in and out in no time. More

I had several questions and Ryan was the BEST ever to help me with my questions, I ask him to help me like he would his Mother and he did, I was very pleased. And I ask him to let me know if my car need help me with my questions, I ask him to help me like he would his Mother and he did, I was very pleased. And I ask him to let me know if my car needed any other repairs also, mileage at 61k, I always bring car to you for service. I also have a small 1yr old Griffinshire dog and can split up my service into two visit's if I need to bring car back, Ryan was so good about helping get most of what I needed done soI could go home home and let Tucker out. Also had strange Issue with inside Dome Light (Second Seat) not going off...it will go off after 10 minutes, but just started when I left Vet's office Thursday. Odd, I checked the Owner's Manuel, can't turn it off. And had to get new battery three weeks ago. They told me I needed a new Terminal, told Ryan, and they lost one of my bolts that hold it in. He also would check that. I will bring car back for that. SO I did have issues. Ryan was so helpful. Got my call car was ready before Lunch, went home to Check on Tucker. My regular Maintenance was complete. I feel good about my Car and can make another Apt. to bring it back for a few other things later. Was a great experience, hope Ryan is with us for a while as my Contact person. Thanks Carolyn More

Greeted immediately and handled my service quickly. I was very pleased w the writer and the communication. very pleased w the writer and the communication. More

They were nice..Nice and clean. Took care of my needs in a timely manner. a timely manner. More

These guys and gals are great, prompt, fast and super attentive service. Belter use them. attentive service. Belter use them. More

I was having issues with my 2014 focus. When I took it in to get checked out they found several recalls that needed to be fixed on top of fixing the issue. Everyone I talked to was very helpful and polite. to get checked out they found several recalls that needed to be fixed on top of fixing the issue. Everyone I talked to was very helpful and polite. Christopher in the service department went above and beyond to make sure it was fixed and ready as quickly as possible. More

Service experience was a smooth process. Chris provided adequate and timely communications about the progress. adequate and timely communications about the progress. More

Auto Nation Ford Mobile has very good customer service. They have been waiting on a part for me since October 2021. I updated weekly on the status although the status is still waiting on a part for a 2021 They have been waiting on a part for me since October 2021. I updated weekly on the status although the status is still waiting on a part for a 2021 Ford Explorer. My Customer representative Chris Adams has kept me updated weekly and let me know they escalated the search for the part needed for my vehicle. I would absolutely recommend Auto Nation Ford Mobile for persons in the market for buying new or needing service on their current vehicle. Ask for Chris he will take care of you!! More

In the past, we had good experiences at this location but not this recent encounter. Very Our service agent didn’t seem confident or knowledgeable. He had to reminded to check our extended service agreement. not this recent encounter. Very Our service agent didn’t seem confident or knowledgeable. He had to reminded to check our extended service agreement. Very disappointed. More